Jerome Brennan
Crazy experience I just had at this place, walked in and waited to have my order taken, wasn’t greeted at all but that didn’t bother me, the girl behind the counter was sweeping and looked up at me a couple times as I waited, well I kept waiting for about 4 minutes without a word being spoken and assumed that either the girl didn’t know how to make sandwiches or was just plain unwilling to take an order. So I just left, long time fan of these sandwiches but this is kinda bs and I don’t think I’ll be coming back to this location.
Afshan
We were visiting Trader Joe's next door when we decided to try Jersey Mike as we hadn't ever had it before. What a mistake. We would have been much happier trying other options in the shopping complex or even driving a few blocks over for a better meal.
We entered this establishment with no greeting and there was only us and we proceeded to order 2 hot subs. Of course, that takes a little time, so we stood in the back facing the register so the servers would call us when our order was ready. By then, many other customers had arrived and were placing their order. We could see our orders being prepared, placed on the counter top and the person behind me ordered the same sub as me was given the sub that was actually part of my order! So I had to wait for another 10 mins for it to be ready again. But the issue is that my 2 subs were prepared before hand but one of them was given to the person behind me so I had to wait longer, when I was there before, placed my order before and yet my order wasn't fully ready. The employee who was running the registrar didn't seem to care or even notice and we literally had to go interject to pay for our order and say "these are my subs, can I please pay for it?" It was just so disorganized.
On top of that, because it was in the middle of the day, we ate in our car. The sandwiches were so damn expensive, sloppy, lacked flavor, the bread of the buffalo chicken because it had sat there for reordering of my second order (Chipotle chicken) was super soggy. We ended up throwing away the sandwiches without eating it even half way.
What a waste of our money, our time, our first time experience and overall feel. I will not be trying Jersey Mike again, here or any other location. You are better off going to other sub shops.
Dale Evans
Our sandwiches were so smashed and cut so bad. I watch her cutting the bread and she was pushing so hard on it the bread was flat. Then the chipotle chicken sandwich we got was so covered in sauce it was un edable. Been eating an Jersey Mike's for years and have never seen or had anything like this.
Well I emailed them like they asked and have never heard back.
Subrina Lewis
I eat at many different jersey mike's and they have always been great except this one. This store gives you the smallest amout of meat and cheese on a sandwich. They are very stingy with all toppings. You should get more than a small single layer of meat when paying these prices. Won't be going back to this location.
Gearld Cline
I just came from the Lake Meridian Jersey Mike’s. I ordered a ROAST BEEF SANDWICH. The person behind the country made something on the grill. I told her no, I ordered a ROAST BEEF SANDWICH. She then went back behind the counter and made me something else on the grill. It was NOT the ROAST BEEF SANDWICH I had ordered TWICE. So I gave up, paid for the sandwich I HAD NOT ORDERED, and asked if I could have a bag. The person behind the counter than gave me an attitude because I did not say “please.” It had taken me a half hour to get a wrong order TWICE. I blew up at her, threw the sandwich back on the counter, and started to leave. She was yelling at me by this point, and I blew up and demanded to speak to the manager. She claimed to be the manager. One of the other people working behind the counter intervened, and apologized. He refunded my money and offered to make the sandwich I had originally ordered, but by then I was too frustrated to accept his offer. I stormed out, and will NEVER patronize that shop again…!?!?!
Aliyahh Brank
My favorite one to go to coworker work well together. Fast and good energy
Amber Lind
I used to be a pretty big fan of Subway because you could get a fairly fresh feeling sandwich with some variety of choices. I've discovered Jersey Mike's and I find that I like their bread significantly more and I really like the way that they cut your meats and cheeses at the time that you order. There is not as much variety of vegetables but you can get a good salad piled on your bread if you want to. The service is always friendly at this location.
Theresa Suarez
Worst service I've ever experienced EVER! To the owner of this location some of your staff failed customer service 101. I walked into an empty lobby placed my order waited nearby 20 minutes before I was even addressed as to why I was still waiting. Watched 2 other customers come in after me and get their orders taken and left with their food. Watched your staff fool around laughing and joking around with each other while I'm still waiting on my order that they hadn't even begin to make. What seemed to be the acting person in charge never once apologized to me. Instead that little girl tried arguing how she thought I had gotten my food. When I asked for my money back she tried to short change me. EVERYONE READING THIS STAY AWAY FROM THIS LOCATION!!
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