This is a well established restaurant and can get busy.
Appearance and Representation is a formal smart attire to high level of standard. Priding themselves as they represent the company.
Time waiting was quick to be seated, no waiting about but slow at service. Waiting for drinks took same amount time waiting if not longer.
Our Waiter Jenn G, was friendly helpful and polite. She did struggle attempting get the laminated information on how steaks looked from back of her pad.
Maybe as a company if they used technology or smart devices time could be reduced if there was a que waiting for drinks to be served from the station.
Cleanliness was outstanding, cutlery rolled up. Steak knives looked amazing with logo imprinted on the knife, liked to know if and where you can purchase one of these.
A courtesy roll of fresh bread, uncut was dished prior to our meals being served was nice and warm.
Consistency was ok as food was dished out, asked if wanted a refill, but did have to ask where remaining side dish was.
Food as always was outstanding, mouth watering and the sprouts was something else, fried an done amazingly. Something never seen before and would get again.
With the Bill, I don't agree on the aspect of the tip, the general rule it's generally 10-15% but posting 18,20,22% of the tip recommendations was little startling.
Tips go to the waiter so it falls downs to there effectiveness and efficiency. Bonuses will reflect on good communication, and helpfulness.
If you're staying in Kissimmee, hit this place up! The service team were fantastic, popped us in a lovely booth in the corner, nothing was too much for them, Christopher was awesome, great value of price compared to the Disney parks etc and then....there's the food.
I went all out, thought, I'm in the USA, they know how to do steak and went for a 22oz T Bone...and it was perfect! Seasoned to perfection, accompanied by a creamy mash and sprouts that exploded with flavour. Truly set a steak standard for me and my partner's family.
My partner is vegetarian, so for you vegetarians out there, yes it's a steak house, so no mains for you....however, the starters and sides were phenomenal tasting and I even dug in after my steak. Chips with the spinach dip and macaroni cheese without bacon bits are a recommendation.
So definitely, pop on down and enjoy!!
Overall, it was a mixed experience. Some parts were very good (the steak and the waitress service), and some were not so good (the booking and serving the vegetarian diner chicken)
To give more detail. We were a party of 12. We phoned 3 x times that day before we arrived, at 11 am , at 5.30 pm and then at 6.30 pm to book a table. Each time, being told it wouldn't be a problem, but then given different instructions regarding a virtual queue. When we arrived we were then told there was no table of 12. The staff did manage to sort it out for us, but it was a rather frustrating delay bearing in mind the previous 3 x phone calls.
Then the food and service. The good things. The steaks were superb, full of flavour, great portion sizes, and well cooked. The fries and salads were tasty, too.
The waitress, Caterina, was excellent. Polite, attentive, organised, and helpful and made the meal a pleasant experience.
The not so good. The only veggie in the party, who specifically ordered a veggie mac and cheese and chips, got a bit of chicken tender in with their chips. Whilst it was sorted out and the manager did come over to apologise, it did somewhat ruin their appetite. The grapes with the kid's meals had also seen better days.
Also, to end, there was no dessert menu and a limited choice of desserts offered.
Would I go back, yes. Could it be better. Yes.
Great place to eat. Fantastic food, lovely service and nice prices. If you like well seasoned large steaks, LongHorn is for you.
Google says it's seven years since we visited, I know it's not quite on our doorstep (4500 miles roughly) but we really should have come back before this. The steak was cooked perfectly and teamed with the brussel sprouts, some fries and a couple of beers made for another excellent meal. Must make a note to visit again before another 7yrs tick by!
My son stated the food was pretty good!
They were super packed for the 4th. But, the to go service went pretty fast!
Just a bit hot in there, but that might also be the Meat and alcohol speaking.
Delishous food, good drinks and wonderful service. Big portions.
Pamary Cabrera Stravino
+5
Our server, Krystal the bartender was excellent. Not only the food was amazing. Service, drinks and staff were great. Longhorn Old Fashion were amazing. The white cheddar stuffed mushrooms were delicious. Their cheesecake was so yummy. I also had the mango margarita and it was really good. I want to say. Krystal was so friendly and made sure my husband and I had a great time. Their manager Eltona was very friendly too. Nothing was wrong on our table. Perfect!!
I've eaten at Longhorn for 25 years, at least. Of course I've had "mis-steaks" over the years, but they've ALWAYS corrected it or comped the meal or made good on it somehow. Why did I keep returning?! Simple: I can't get this quality steak at any other chain. Period. (Unless we step up to a Morton's or Ruth's) although a lot of their Chef's have been at that particular Longhorn! Very cool.. Are the prices higher over the years? Yes, of course. But, I make more money now, as well. It's about a consistent quality. That's not changed in my concern. I know ribeye and am picky about them. Great job today, once again. Very pleased.
-These pics are the Outlaw bone in and the crispy Brussel sprouts with honey are incredible.
10/10 on everything. We were seated immediately and our server Kelly R was awesome! Our bread and drinks, and salad all came out super quick and tasted great. Menu is a good size without feeling overwhelming. We ordered the Ribeye and ribs - both were cooked to perfection. Kelly was on top of it the whole time and even got me a drink to go. All of this happened in like 30 minutes. Can’t remember the last time I had such a good experience at a chain restaurant like this. Seriously impressed.
Listen I'm about good service I had to pack my food because they was out of sauce for my food. And I love me a good steak and great service.
Get on a wait-list/reservation list if you want to go here or you'll be waiting for 30 mins or more. There were 10 parties ahead of us in the wait-list when we got there. Finally got seated and got our menus and soft drinks. Service was pretty quick. Ordered my steak medium-well but it was more medium /medium - rare so not sure if they have a different definition or if it was just because of how busy they were. It still tasted pretty good.
Honestly just a fantastic meal in every way. Service was excellent. Food superb. Nice families in, very relaxed. Highly recommend this location.
The service was phenomenal! These folks go out of there way to make it a great meal. It was dinner after a long day at the parks.
Quite honestly one of the highlights of our Florida trip.
I thoroughly enjoyed my visit to Longhorns. Sadly our server didn't have a name badge as we would love to give her a special mention. Being neither American nor steak eaters, we could easily have been an annoyance to some. Our server was extremely pleasant and patient. She explained the menu to us, made recommendations and kept the kids laughing with her jokes.
We ordered a couple of sharer starters - spicy chicken bites and firecracker chicken wraps. They also put out warm bread and we basically inhaled the lot. It was delicious.
The steaks were also very good but the starters were by far the biggest hit.
We couldn't face dessert but did spot a few plates going out which looked to be of the same standard.
Been a few times to longhorn and always found the food spot on, this time even the waitress warned us the food was heavily seasoned, but my so much salt on there rub/ seasoning and I like salt on my food, a few of our part left the food as it was to salty for there tastes, shame as the steak was cooked perfectly, obviously a popular choice locally as the place was heaving, we were lucky to get in as the queues waiting to be seated just go longer and longer. Apart from the amount of salt the rest of the food and service was very good.
Honestly...this is the best steak and steak house you could possibly go to! Unreal! Staff so friendly, service unbelievable! The best food experience I've ever had. If your visiting nearby. You have to go here! If ordering sides, recommend the broccoli and asparagus! Nothing like the UK, better! Hats off to this place!
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