Reviews Culver"s Burgers

My family and I had a remarkable customer service experience at Culver's today, and I want to share the heartwarming details. Our journey began at Panda Express earlier in the day. Unfortunately, we didn't receive any greeting or acknowledgment despite standing just a few feet away from an employee. After waiting patiently for a few minutes, we decided to go to Culver's, known for its exceptional customer service, great food, and perfect custard. Upon arriving at Culver's, we were met with a bustling scene. Employees were moving swiftly behind the counter, and the manager, Thomas (I believe that was his name), was efficiently managing everything. As we approached the counter, we were greeted by a warm smile. We placed our food order, received our drink cups and order number, and made our way to find a table in the dining area. While walking behind our 2 year old daughter, who was carrying our order number, she had an unfortunate stumble, resulting in a fall into a corner of a booth divider, which left her with a noticeable gash on her forehead. Recognizing the seriousness of the situation, my wife, who happens to be a nurse, advised us to head to a Stat Care facility immediately. On our way out, we stopped by the counter to explain what had happened and asked them not to worry about our order. As we were loading into the car, I noticed the manager chasing after us. He kindly inquired about the situation, and we assured him that our daughter would be fine. He even asked what we had ordered and generously provided us with vouchers to make up for our hasty exit. We also sought his guidance on the nearest hospital or Stat Care, and he promptly directed us to a pediatric Stat Care facility just around the corner – a fortunate coincidence! After the challenging experience at Stat Care with 5 stitches and lots of screaming, we were famished and returned to Culver's. Upon explaining our earlier visit, the same staff member who had taken our initial order came to the register. They assured us that we would be taken care of, as if they hadn't already gone above and beyond. They even offered a custard with sprinkles and a plush toy for our daughter, which truly brightened her spirits. Another employee, who had witnessed the incident earlier, asked about our daughter's well-being and wished her a swift recovery. Although it was likely our most expensive Culver's trip ever, costing around $500. In closing, we extend our heartfelt gratitude to the entire Culver's team. We chose to dine here due to your stellar reputation for customer service, and you surpassed our highest expectations. Thank you for your outstanding kindness and care.

I got what I paid for. Staff were nice. Food was fresh.

Up there with five guys and shake shack also really good fried fish.

A absolutely wonderful place to have a good hamburger. When restaurants want to make steak taste it’s absolute best one of the secret items that used is butter. The hamburgers here taste incredible. The proportions are good and afterwords there’s a good variety of ice cream that you can get also. They bring the food to your table and the staff is always extremely friendly.They also have dinner plate menu items that are very good and the value is Good for the amount of food that you get.

The food was really good, my favorite were the cheese curls.

Best fast food chain ever! First of all, I'm not a huge fan of junkie foods, such as burgers and fries. Almost never would I say "let's go eat at fast food restaurant". BUT!! This place I would actually WANT to go, because I want to. Not because that's the only choice. I actually went two days in a row after discovering this place. Amazing crispy fries, not greasy and perfectly salted. Phenomenal when dipped into their cheese sauce. Their pub burger especially is a great choice. The cod burger (which I took many bites away from my husband) was cooked perfectly and actually reminded me of the great fish and chips from UK. (Used to live there) Highly recommend joining their email club, as they send out great coupons.

Always one of my favorite quick food places to visit when I go to Florida. I wish I could get larger portions of there chili. I always ordered a second order of chili to go. And of course there ice cream is another delicious thing to pick up. 2 thumbs way up

Very kind and helpful staff. We had a spicy chicken sandwich and a cod sandwich. The spicy chicken sandwich was pretty good but had no sauce on it and the cod sandwich had a lil bit of tartar sauce on it. The station with the drinks also has all the different condiments.