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Sluurpy > Restaurants in Knoxville > Mcdonald's

Mcdonald's - Knoxville - Photo album

Every time I go to this location, something is messed up. This particular time, they had left out one of my McDoubles I had ordered. They didn’t give me a receipt, but I went around the drive through for a second time to let them know that they left one of my items out. I started talking and the boy
Called mgr Josh after I went back to work with my dinner. Only half the fours, coke missing an inch. Called. The ONLY thing he could offer was me to come back then, could not on lunch break, but NOT willing to do it for free on my next visit. Every time I go here, it's always something wrong or cold
Decent store.... It's your typical travel center attached fast food. Grab a burger to fill up your body's tank then head next door and fill up your car. Long drive through wait compared to other ones but food is good and tastes fresh.
If I could give negative stars, I would and it is because of this woman (Sue?). She is nasty and does not care about customers. McDonalds can do better.
Not perfect always with orders but they will correct any mistakes, went here for breakfast I think this location is better in the morning rather than later, it was decent. If you use the app you will get much better discounts and it's easier to order because you put it in yourself so less room for e
Food was hot, and the breakfast line moved quick. My son got sick almost immediately after eating though. No fault of the food's, he just enjoys throwing up in my car. That rascal.
Got a bacon Mc double and the meat was not cooked. By the time I got the other sandwich to replace the one that was messed up, my grand daughter had finished eating her happy meal. I would expect my food to be cooked even if it is fast food.
Norma is the most rude, most unprofessional individual I have ever encountered, and she would definitely benefit from some customer service training. Especially, if she is in a management role, as she claims. NEVER AGAIN will I waste my time and money at this location.
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