Waited in through and no one was ahead of me. I asked for “Cajun seasoned on the fries.,” I was told, “We don’t have the Cajun fries anymore.” When I had Cajun fries from the same location 2 days ago.” Mind you, months back I say told Steak n Shake stop putting the seasoning on the fries.,” So, wa
First told to wait in drive through when no one else was in line. Then they told us they didn’t have a chicken strip meal and I had to order fries separately. Then they gave my husband a tiny paper straw for a milkshake… I’m all for saving the planet but get real that was never gonna work at least
They were very rude. I had never been their before and even told them that. I was very polite. I also tried asking if their m&ms were hard with the shake and they kept switching the subject like I was bring dirty about it. And I wasn't. Then I tried getting a shake with my order instead of a drink a
We were traveling. Looked up this restaurant online. Said inside dining or drive thru. Went there. There is no inside dining. You can go in to pick up your orders. Who wants to eat at the picnic tables when it's cool outside. Food gets cold fast enough. Won't eat messy burgers in the vehicle.
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Went here tonight. First time, spent 20$ on 2 burgers, 2 fries, and 2 drinks. Not too bad right??? Wrong. The meat they have is as thinner than a slice of bread. Lactose intolerance......Asked for zero cheese....still got it...couldn't even take the cheese off because it was in the burger? Stale bun
The location on sagamore just doesn't want to take orders I guess, I haven't been able to order anything each time I've shown up over the past year "oh we're not taking orders right now, oh we're delivery order only" or they don't answer at the mic. Even went through the whole process of ordering o
Went here Sunday 3/27/22 and ordered two shakes in the drive thru, the girl worker carried on a very long conversation with the person in front of us and made us wait 20mins after she had already given them their order. By time we got up there, I asked why she did that and it was rude and she said w
Staff not friendly. Their fries are hard and cold. Drive thru guy dont even know how to treat customers. I used to love this place but not anymore!.
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