I was impressed by the girl working on the floor. She was great, I have not seen that type of dedication in long time (for minimum wage), but what really impressed the most, was her enjoyment on what she was doing on that dining floor, she was on top of every single detail (with a naked eye). It was busy (as usual, In and Out) I saw her delivering drinks to patrons, cleaning and wiping (sanitizing properly) every single corner that may collect dust, or been touch by a patron, greeting patrons, asking if the need anything, and making herself noted with a "hey, I'm here to serve you, what can I do for you" attitude, her job performance, was beyond any training, it was her taking care of any detail to enhance all patrons dining experience, she was not doing her job, she was living it and representing the In and Out brand from her heart. I definitively will love to have team members as this young woman, who I will classified as a brute Diamond, that with some polishing and simple tutoring, will turn out into a great management operator.
Kudos for her.
On the other hand, while eating my animal style burger and enjoying observing this young woman, enjoying doing her job, and actually half way onto the burger, I noticed that one of my burger patties, were not completely cooked (still raw, pink in color, raw, especially with grounded meats).
As you can see on the pictures, so in just less than an split second, the wonderfull dining experience I was having, turned bitter and it was my lunch time, so no to me to complaint and wait longer, so I tossed the rest of the burger, eat my fries and left.
Please, please In and Out family corporation, which products are an Icon of the American eatery culture, take care of such great team member and also, please, please we can compromise public health and safety, to make a few bucks $$$.
Remember Jack in the Box, years back, kids died due to not properly cooked burgers. Cooked fresh, cooked properly, we patrons and our families deserved, and ultimately, is our responsibility with our patrons.
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