We waited over 20 minutes for a honey mint tea and a pumpkin spice latte. After 20 minutes, my name was called, and there was only 1 drink. I showed her my other drink, and she responded,'You already picked it up.' EXCUSE ME?
I've been standing here waiting. Are you accusing me of lying? She said, 'Well, I guess I will make another one.' ..... then I get to my truck and the tea wasn't even made right!
Now I remember why we don't come to this location. Next time I will wait until I get to Target.
Miss Liz served me amazingly.
She treated me with genuine respect, and I saw her being very nice to everyone else as well.
She washed my personal cup passionately, and all the time she had a smile on her face.
It was a very pleasant experience on Sunday after my hike. :)
Thank you Liz!
They make the best strawberry acai refresher. We visit weekly after our group hike at Whiting Ranch. They have a restroom inside. Very friendly service, usually very busy here.
All the staff at this Starbucks are really friendly.
In particular, the staff working at the drink pick-up spot greets customers with a bright smile when they come in and out, which makes customers want to come again.
One inconvenience is the lack of parking space.
It is hard to find parking spaces in front of the store.
But there are many parking spaces available in the building parking lot opposite the building.
So I recommend parking there.
There is a young gentleman there by the name of George he is very outgoing wonderful to go to the Starbucks great personality and he makes a very mean drink to order anything you want
This has to be one of the most “friendly Starbucks “ in the O.C. area 👍 there staff are always upbeat and positive. The place is well kept and clean. By far one of the best experiences at a coffee bar yet!
This Starbucks has the greatest staff and the very best Starbucks location in all of OC! Staff are very pleasant, welcoming, and extremely efficient! The coffee and tea we order through our Mobile phone is always ready and prepared to perfection, never failing to be steaming hot! Why can't all the other Orange County Starbuck locations be as good as this one?
Thank you to the Staff, they're the real stars. Great job guys! You deserve 10-stars!
Ordering ahead online so easy!
This Starbucks has a lot of traffic but the staff was going through some unexpected trials. They pulled it together and Erica really stepped it up and I could hear her checking in with staff, getting mountains of work done and keeping everything together. Amazing work by her and the staff.
I just had the most pleasant experience with Meryn. She is awesome, super friendly, and knowledgeable about everything they serve. Her high energy really made my day! Will definitely be coming back to this branch just for the fun experience that the staff brings, especially Meryn
What a delightful experience! In town visiting family, this is near my hotel. I find Starbucks hit or miss, with far more misses... I have just passed a lovely time here, continually impressed by this neighborhood coffee shop. It is busy, one of the busiest SBs I've been in, and yet everyone here is smiling, hustling, solving any problems that arise. And let's be honest with this constant flow of customers, problems happen. But the few I have seen have been handled cheerfully, apologetically and quickly. Everyone is treated like an old friend, everyone is important. I wish I could pick this up and transport it to my town!
This is the best starbucks I have been to. All of the staff are so friendly and lovely, especially George! He’s amazing and makes my day whenever I go in. I work in this plaza, so I stop in for lunch or coffee a few times a week and everything is always perfect, and it’s always a highlight of my day.
I was given a delicious sample of a pistachios cream concoction that was out of this world. I also loved the location. It is nestled in the foothills of Saddleback mountain and its rolling hills.
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