Ordered a sandwich and a bottled water. After paying and waiting for them to get a water from god knows where, they handed me a warm bottle of water. I asked if the had cold ones and they did not. I asked for a refund on the water. That also became a major production. Finally got my sandwich and of
Several times I order delivery before they forgot my drink which made it feel like they were doing it on purpose. Decided to give them one more chance a few months later and the drink came but was literally mostly ice. Never ordering from this location again.
Food is typically fine. But the last two times I’ve ordered I was told 30 minutes. Unfortunately I waited an hour and a half the first time and missed my entire lunch time waiting and had to call and cancel. The next time I was told 30 minutes and then called once I had waited 1 hour and 20 minutes.
Normally I'm 100% satisfied but this time I was absolutely appalled by the condition of my sandwiches. I'm truly hoping this is a temporary issue with staffing. Neither sandwich was cut in half, no mayonnaise packets, and no extra onions because they actually didn't put any onions on it at all. This
Normally a decent location, but when I came in to pick up my online order this evening, the employee at the counter handed me my order without my drink at first. Fine, I corrected him and got my drink. Then, I get home and the only thing in the bag was my sandwich. I had ordered chips, sides of guac
I have never had a problem with this Jimmy John's. I laughed at the reviews because I order about once a week. This is LAKE GENEVA, tourists and tourist traffic make it impossible for "freaky fast" don't expect that from any place that delivers from downtown. That's ignorant. Furthermore to the dude
Never a dull experience on all these years as a customer and Very Good Rewards program… Love You Guys!
Picked up two sandwiches today. The bread was so under-baked that it made me ill. Please do better.
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