Review Wendy's - Lake Stevens

Good Wendy's location. They often get busy, but are always keeping the line moving. I wouldn't say they have the best customer service. More often than not they kinda throw the food out the window at you. But hey, they get the job done!

Very hit or miss on terms of the person taking your order. The guy we had in the drive thru wasn't nice at all, but the lady on the speaker next to us sounded super sweet and genuine. Food is still Wendy's though, no problems there :)

Came here for some good old July 4th American food. The cashier at the drive thru was very polite and professional. Food came quick and tasted fresh, the fries were great. They even pushed down the button indicating “cola” on the cap of my drink which blew me away. Inside of the store was clean. One of the best fast food experiences I’ve had in a while. Thanks for a wonderful Independence Day experience. Murica

Good food but the employees don’t seem to know what’s going on anymore. Simple adjustments I used to make to my meal seem to become more and more complicated. This seems like a situation where management needs to step up and properly train staff.

We live in lake stevens and vist this wendy's quite often. We have a big family so our orders are usually pretty big. They always get them right even when there super busy. I feel they are one of the better fast food establishment in lake stevens.

Went out to get a late dessert at Wendy’s not too long ago, but the experience wasn’t good AT ALL. The drive through cashier was doing a weird voice (I know that he doesn’t sound like that because I’ve heard him through the drive through before) and was just being annoying and rude. So when we went up to get the food, we were given 1 medium chocolate frosty, two small strawberry frosty’s, and a small fry. We had ACTUALLY ordered 1 large chocolate frosty, two medium frosty’s and one medium fry. We had told the manager, and could tell he was STONED out of his mind, was acting stupid and was saying that he would give us one large chocolate and one large strawberry frosty. So we just left with the OBVIOUS misplaced order and was disappointed with the service and workers there. VERY unprofessional.

Good food, courteous staff. Dining area could have been a little cleaner. Staff should offer the paper receipt and mention the survey with complimentary sandwich.

It was faster than the rest of the area this week and was exactly what was ordered. Forgot to ask for napkins for 8 year old but they already even had those added. Thank you Wendy's