Glen Reser
Tonight my brother in law and sister in law took my wife and I to Carvel. Being from the Pacific Northwest, I have never experienced Carvel before and tonight, I was not disappointed.
My sister in law hyped up Carvel pretty good so I was excited. There was a delicious smell that consumes you as you walk into the store. However, the set up was pretty weird. For it being a small store, they had tables near the area you order your ice cream at and it made it difficult to get to the “order here” area with other customers in the store. This was the biggest downside of our trip.
I ordered a thick chocolate shake with a vanilla ice cream float. The vanilla float was delicious and my favorite part of the dessert. My wife got a small chocolate/vanilla swirl in a cup with chocolate sauce and sprinkles. She enjoyed hers as she quickly finished her frosty treat.
The soft serve ice cream was delicious and they have several different options and styles to choose from. I recommend this to anyone looking for a sweet and refreshing dessert!
LISA STUART
This was my boyfriend's only request...an ice cream cake from Carvel. The pictures speak for themselves.
There was a moment when he was just thinking about licking the plate. Zero self control kicked in. Hey it's his birthday and gosh darn it, lick the plate. Thank you for making the cake on such short notice. Your shop is indeed one of the nicest, the staff was friendly and the cake boss was accommodating. I'll be back for sundaes and flying saucers 🛸🥰🤣 soon enough
Theresa Whittaker
The owner or manager has ZERO PERSONALITY and is flat out rude . i get it, it was because it was right before closing (15 minutes), but the there were many other customers besides myself. The poor girl who works there must be scared to put one extra m&m because he’s going to yell at them. I made sure to ask her prior to charge me for extra . He came around the corner , looked how many toppings there were and didn’t know i previously asked her to charge me extra . I AGAIN made it a point to say MAKE SURE YOU DONT FORGET TO CHARGE ME FOR THE EXTRA (so she didn’t get in trouble)… When it was time for me To pay i knew he wanted to make sure i was charged. He didn’t trust her, pushed her out of the way and literally had zero personality with our interaction. HOW IS HE STILL IN BUSINESS!
John C
Expensive.
They went cheap on the crunchies in between the ice cream layers.
They delivered late.
Instead of a white cake with blue icing trim and words they used orange icing trim and yellow writing so lite no one could read it. It's as if this cake was the cake left over that no one else wanted so they pawned it off on us.
To add insult to injury they charged us $6.00 for just 2 candles.
Brian Falero
Just went to pick out a cake! The cake obviously says $13.99 on it. When the cashier scanned the cake it came to $22.99. I let the cashier know that the cake shows $13.99 its quite obvious! She told me that 8’ round cakes are $22.99, and charged me the $22.99! Im very disappointed. I go to this carvel all the time and just for that i wont be back! Thanks for the horrible customer service!
Nancy Kirby
Expensive 1scoop no toppings 6$ such a wrip.off! Highway robbery I can but Hamann Daz ice cream cheaper and better.
Lee Syrop
We lost one of our dogs recently when she crossed the Rainbow Bridge. We always took them to Carvel on their birthdays to celebrate. So we went there this time with our new rescue dog Poppy in honor and memory of Sophie who would have been 14 that day. Sophie loved Carvel ice cream and Poppy did too.
Justin “J smooth” Martin
Absolute worst experience of my life, I used the restroom before purchasing the ice cream for me and my son I came here to get (also waited at least a minute for anyone to come out) and the woman screamed this bathroom is for customers get out and don’t come back. I will definitely be doing just that. She should definitely be fired. This was 1130 on the Sunday after Christmas in case the manager cares enough to know.
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