Sonia A.
Tonight, this Bk had the worst service, no one was taking orders and we waited in line for 15+ minutes until we could pull up to the window to order up there instead.
In the process of taking our order we mentioned one thing and they responded with the total immediately after but i still had other things to add and again she stated the total after everything i added, until i was done with my order.
She even rolled her eyes and mouthed something under her breath!!
This is unprofessional and unreasonable to do this since she had me and every other customer in line(8+cars) waiting outside and once we pulled up it took five minutes for her to come to the window with her headphones in her hand and she tossed them on the desk, ignoring everyone in the drive thru.
Yes,she probably wasn't in the mood but still she has the responsibility to accommodate and communicate with people in the drive thru or have someone else taking orders if she needs a minute to herself but she should not be rolling eyes and giving attitude when I was nice to her and even saying "please" and 'thank you."
I've had good experiences here in the passed but tonight really disappointed my view of Burger King because of it's customer service along with it being short staffed and it being disorganized.
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extremely rude lady taking orders through the drive through. the haitian woman in charge seemed like she was just scraped off the street..
If the customer service is this bad I can’t imagine how gross the cooks and kitchen are. Couldn’t get a simple order right.
Migizuri
I SPECIFICALLY ordered 10 Spicy Nuggets NOT 8. The other 2 nuggets were regular. Get my order right next time.
Jonathan Montoya
Worst burger king for the longest time they never get your order right, i just order 2 whoppers no pickle no onion, add bacon and cheese and they gave me exactly what i didnt order i still got charged for it and i didnt get straws for my drinks and they never have every sauce one or two are always missing
R
Most miserable drivethru experience at about 6:00pm today. Spanish woman wouldnt even take order and with an attitude saying she is sick. Waited more than 20 minutes for such a nasty customer service and no food at all. Would rate it zero stars if i could.
Andrew R
Wow. Didn’t realize there could be such poor service anywhere. Completely unorganized staff (order taking, take-out order delivery). I left the drive-thru line as it was around the block and not moving. Went in to order take-out. I Waited a few minutes for order to be taken (I was next in-line)… that was ok. Took forever to get my food. I saw it bagged and it literally sat there 10 minutes while one staff member looked at it multiple times. Finally, another staff member saw it and was able to hand it to me. Meanwhile, a line had formed out the door with customers that was not moving at all with orders not being taken. Many of those customers finally left/walked away. Hard to really capture how dysfunctional the staff were. I don’t like leaving negative reviews, but they need to put some process and training in place for the staff.
Emanuel Perez Torrado
Great experience.. enjoying a breakfast, lunch, or dinner time with family. Whopper was delicious and well wrapped. Hot and fresh !! They got the 🏅💯🍔🍟😋👍 Great people !
Curious Mindset
This is the worst Berger King I have ever been to!
Unless I get a call saying the manager is fired along with the current crew, I would never go back there again.
No respect for your time or money. They’re rude, full of nasty attitude!
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