Liked the streamlined ordering and food service. Great taste as is their reputation. Shakes are still next level. Love the new straws for the shakes.
Had never been to one of these places before. But decided to try it out. Food was actually surprisingly good. Meat was tasty and i always love trying out a grilled cheese type burger. Worth giving it a try if you see one on your travels.
Their AC wasn't up to par. They had to use fans to keep temperature acceptable inside dining. Otherwise was awesome!!
Always love their food, their burgers are great and of course if you get any kind of shake, you can't go wrong. The only reason I give it four stars on the service is nothing to do with the people that are working there. They are awesome. Friendly and helpful. But they're like everybody else, short-
So, no longer have waitresses. You buy your food from a kiosk. At the end of the tra naction you are asked for a tip for the employees ...cook, manager. Now you place your order, pick up your order, and clean up your table. Not the steak and shake I remember!
It has been a few years since we've been to a Steak 'n Shake. Our past experience is that the food was usually okay, but the servers tended to provide terrible service.
Upon our visit today, we found that the food is still okay, but the service is non-existent.
You are now required to place your o
OMG first my gift card wouldn't work on the order kiosk said see counter staff. They had only 2 of the 4 kiosks working on a Sunday at about 1:00. We stood for over 10 min waiting for someone to help us all the time there was a line for the 2 working kiosks.
Finally a man came out to the counter and
What you would expect. Food was great. Shakes were delicious. We went in the slowest drive through lane but we had no choice. The fast lane was down that day.
Always nice to go here Steak 'n Shake on memorial Blvd in Lakeland the staff is always nice the manager is always on point, one time my gift card didn't work and he gave me both orders I was trying to purchase with my gift card for free because the system was down, now can you say great customer ser
Nice and easy ordering on the screen so you could add or take off what you wanted. Fast friendly service and the burgers and shakes as good as we remember.
just left steak n shake . Very nice . pretty clean for a fast food place .we ar from Pa and we were here last year on vacation and did not have a good experience . This year were were here about 4 times . Two time we had a waitress named Ava Davis . She was great very nice and knows what she is do
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