Baskin-robbins - Lakeland - Photo album

All the people who were there working were very rude not only to us but other customers and our ice cream was not good at all. We would not go back or recommend this place.

I went to the store with my daughters so one could pick out a cake for her birthday. I did this in September and had no issues. The staff today were beyond rude. The first girl flat out said they didn’t do anything like that and never had. Once I told her that I’ve ordered a custom cake from them be

Advertised having flavored ice cream and yet didn't have them. Even called and asked and they said yes until I got there. Also tried my boyfriends and almost had an allergic reaction because I said no peanut butter or peanut products and there was some in his and my kiddos. Not going back ever. Woul

Horrible experience. Went there at 530 in the afternoon. No waffle cones available and even though there were 4 people behind the counter not one person helped us. Stood there for 5 minutes and was completely ignored. Do yourself a favor and stay away.

Staff was rude. Some ice-creams looked that at some point it had melted and then frozen again. When I asked for the flavor of the month on a cone they told me that it needed to be in a cup because it was melted. There were flies all-around so I ended up leaving to another location.

Blender doesn't work. You don't have a lot of ice cream flavors in stock. No sprinkles. Only one type of cone... Third visit. How are y'all still open? I'll stick with the South side location or Dairy Queen.

Seriously this DD needs better employees. They can't seem to get not one order right in the last 6 months. Could it be none of them can read? And the customer service is just horrible! No sugar, no cream, no donuts, this is rediculous! How do you even stay in business?! 👎👎👎👎👎

The service is terrible. My English is not good and the employees, instead of being more considerate, treat you badly. They are in a bad mood all the time. And when you ask a question they ignore you and give you the order reluctantly. And it's not because of a bad day, just anyone has a bad day. T