sudi abdirahman
I have been to this location a couple times. I was waiting in line longer than 5 minutes to order my sandwich. The two boys working were arguing on who should help me, in front of me. Isiah proceeded to tell me he didn’t work for subway when his work uniform was clearly visible. The other worker pretended to be on a phone call to avoid making me a simple sandwich. Mind you, I was the only customer in the store at this time. The little boys are extremely rude and need to develop/be taught basic customer service skills and integrity.
David
Edit: So, two years ago when I first posted this review, it was true. This was a really good Subway with really good employees. Now, it's really terrible.
Just this week I had one of the employees look absolutely put off by my being there. He had an attitude of "how dare I inconvenience him by ordering a sub". When he was making my sandwich he literally threw it together, he didn't put the right amount of meat on the sandwich and then he just walked away to help his friend in back "find his thing". After being left alone for two minutes I just left. As I was pulling out of my parking spot the other kid who was working there comes out the door and starts yelling at me for leaving.
This kind of failure starts at the top with the managers/owners not caring about their store and customers so their employees don't care about it either.
I hope they can turn this place around, but I can't recommend going here for any reason at this point. There are other restaurants in the area that have much better customer service and better food as well.
Original Review from 2 Years Ago: Easily one of the best Subways I've been to. The service is fast and efficient without being rushed and the employees all seem to genuinely want to be there.
Bryan Vold
It was yummy. My wife and I shared vinegar and sea salt chips. There were two raspberry cheesecake cookies left in the display case and they were an amazing finish!
Trevor Thompson
Awesome service and fast. I've been here many times a year or more ago and things were ok, we at different now. Attentive, quick and accurate.
Jacob Mathews
Hayden and kayla did a fantastic job. They were very polite and helpful. Made great sandwiches!
Steve Johnson
Absolutely blown away. I asked for a sweet onion chicken. Teriyaki, as I have for years. I asked for it to be heated up but not toasted as it seems to dry out the bread. The woman literally started shaking. I asked her if I did something wrong. She said our owner doesn’t want us to do it that way. I replied that I’ve literally always had them just heat up the meat and not the bread. She said no. So she wanted to serve me cold chicken instead of heating it up. We left. We won’t be back. I literally can’t wrap my head around how they came to the conclusion that it’s better to lose a customer than heat up their chicken sandwich.
Mia Greig
very polite and fast working employees.
Erika Beal
Upset with my service today. The staff member making my sandwich repeatedly wiped his nose and mouth on his arm. He briefly went in the back, and then when he came back he wiped his nose on his hand and then put on fresh gloves (touching the outside of the gloves with his dirty hands). With COVID-19 on the rise and food safety in general this should not have happened. I'm fairly COVID-19 cautious and I felt very uncomfortable watching this happen.
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