Benjamin Strand
Although the pizza is really good, their customer service lacks something special... actual customer service.
I ordered a ham and pineapple pizza (yum!) along with an order of cheesey bread. I was supposed to receive a free 12" pizza as well because of a surprise promo they're currently running. The order arrived on time and when I set the boxes on the counter and opened them, I found out that they delivered a pepperoni/saussage & pepperoni/green pepper pizzas, not what I ordered.
By the time I realized the error in Domino's delivery, it was too late and the delivery driver had already left my house. I proceeded to call the store and I was immediately placed in automated phone call hell. I have been waiting on hold to speak to an actual human for 52 minutes and counting.
Where you at Domino's?????
P.S. We ate the pizza that was delivered in error because my 6 year old son and my wife were starving.
angelina ku
To start off I never had a bad experience with Dominos delivery before until today. I ordered at approximately 7:27 PM and when I realized my tracker was not updating I called in and was told my order would be delivered at 9:30. Yes, a long wait time, but I was hungry and willing to wait. Forward to 9:50 PM, my order was not being updated in the slightest and when I called in I was met with the most obnoxious automated message for nearly 30 minutes. No one ever did pick up the phone either so that was absolutely great. Later at around midnight, I am met with a notice saying my order has been cancelled. At least I was refunded. This Dominos quite literally wasted my time and money.
Keith Cooper
Placed order and wait for delivery eta 45min... After waiting for 45min no pizza was delivered... ok no big deal... after 15 min longer received email my order was canceled... Just horrible business that has no idea how to operate! Will never allow Domino's in this household after this horrible service and corporate doesn't reply to complaints... 0 stars would be my review if possible!
Alex Dorner
Ordered at 7:30pm, tracker wasn’t updating and just assumed they were busy. 9:15 I called to see what’s up because the tracker said it was still being prepped. Called the store, no answer, listened to the obnoxious loop of some lady listing their deals for 15 min, and hung up. No answer. 15 min later got an email saying my order was cancelled. I’ll never order from this Dominoes ever again.
Anand dhanasekar
Ordered for delivery at 10 pm but no update till 11 pm, when WE contacted the store they wanted to let us know they they DONT deliver. BUT why didn’t they contacted us if they couldn’t ? Really upset with them, better they close the store
JK West
The worst place I ever seen!!!!! First Oder - 1 hour waiting and then got canceled, second order another hour then got canceled!!! Store doesn’t answer to call’s, main costumer service as well, 1 hour I was listening for their advertising on hold!!! Domino’s Pizza I know you dgf about your costumers, but every day you lose a few customers.
Michael Lantow
It's no perfect every time but they do there best. They fix there mess ups on time every time. Fast friendly and hot food for any occasion
Ryan MacLean
Worst dominos in the area. Order a pizza and an hour later they cancel it without warning and when I try to call no one picks up. When I call a store near them they just transfer me without a care in the world. If I were you I would order from any other pizza place dominos is the worst!
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