Went there today at 3:00 PM no other customers in the store and ordered a gotta love it size. Didn’t appear staff was trained as after i ordered the girl had someone else ring me in. Wanted to use my rewards so she rang it in wrong. Was busy watching what the cashier was doing and the girl mixing m
Love cold stone but they have gotten $$$.
I was looking for a specific Minnie mouse topper for my daughter's birthday cake. I called three cold stones. None of them had it, but this was the only store the offered to order it! I also gave rough ideas for decorations and they hit it out of the park! Great cake, great customer service, and ama
I walked in and was greeted, but then I had to ask who I talk to about taking my order, there were three of them and I walked back and forth confused. I see another reviewer had the same issue. The bigger issue though was the hair I found on my ice cream afterwards.
The ice cream is always good, this specific time I was helped by an employee named Jordan, he was really cool and welcoming and stood out as a worker. He definitely is good at his job.
Jordan ROCKS! His customer service is top notch. He ALWAYS makes my ice cream PERFECT and is joy to see every time I go in! If you have sweet tooth and want great customer service this is the spot!
I grew up going to this place and continue to go to this Cold Stone location. I've been here dozens of times and while the line can sometimes get long, the staff is always wonderful. I recently did a spur-of-the-moment birthday cake here, and the woman who did it was wonderful. I had my cake very qu
Better than average ice cream. Very creamy and great mix ins. But at over $7 or $8 for a smallish serving the price is just way too much. My wife and I each had mediums with 2 mix ins and paid over $16! It wasn't that much ice cream either. The waffle bowl I had was super stale too. There are
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