Valerie “Valerie E” E
Excellent food, friendly service. We miss them delivering the food directly to our table. Maybe it is the fact that we have to put on our masks just to walk to the pickup counter and back to our table. Plus it is a high counter for short people! However, everyone is friendly and helpful.
Lisa Whitney
I absolutely love their broccoli cheddar soup! Mom loves their chicken and wild rice soup! One day I’ll only try to restrain myself from ordering a bowl of soup. Sandwiches are good. I like being able to order online and being able to make changes to sides etc. I think I’m addicted to the chocolate chip muffies 😂
Tina Watts
Placed order for carry out like I normally do. The difference in this scenario was boyfriend was traveling through Lancaster and offered to stop and pick up food. I ordered enough for lunch the next day, he ate his before getting back on the road. After he arrived home with the food about an hour later, and I moved onto the soup notice it was regular mac & cheese and not the broccoli mac & cheese soup. Called and informed the store of the error. They apologized and offered for me to pick up the correct item and a complementary side. And informed them that I am not local and it’s just happened to be this particular store that we stopped at and if they can refine the amount of the item charge refund it back to your card. Was inform no can-do.
Sofia Pereida
The food is always delicious, my son especially enjoyed the pizza, my favorite is the brocolli cheddar soup! They got rid of the BBQ chicken Flatbread sandwich, bummer!
Only problem is for 3 people, I spent 40 dollars on 3 meals (with two waters and one small drink). Definitely won't be going back in for a while, so sad!
Terri Smith
Panera has really good food... especially the broccoli cheddar soup. Great for lunch dates!
Tim Rosen
I got excited, at first, about their coffee subscription.
It would be a good deal if they actually took care of their coffee.
That had not been my experience.
Yesterday, the coffee was Cold- not warm-cold.
Today, the Light Roast was roasted too weak (think tea. You should not see through the coffee like that.) and when asked for fresh coffee, it was full on grounds.
Amber was nice and accommodating, brewing another batch- grounds free.
Panera, if you are going to promote this subscription (which you are, all over the restaurant) then you cannot neglect your coffee station!
Alexandra Shaw
Like look at the picture… the bowl is half filled! There is no hummus, barely any rice of quinoa. What I paid for and what I got is basically a scam. SMH… won’t be going here ever again. I’m tired of these food places cheating their customers for profit rather than give a good product.
Celeste Vallejo
i went like 3 times in the same week lol. i saw the same staff and every time they were helpful and kind. there's a good team here :)
Jenniffer Smith
I had a very peaceful dinner yesterday. I finally found something I really like on the menu!! I had a steak and white cheddar panini, it was delicious
Jessica Alvarez
I just did a mobile order at the Panera in Lancaster California. When I was in the store picking up my order I noticed the sandwich was not what I ordered. I told the girls behind the counter and they said oh your sandwich is right here. I said since I touched this sandwich already and if you guys are just going to throw it away can I keep it? The lady looked at me rolled her eyes and continued to do something behind the counter, I then noticed her throw the sandwich away. When I confronted her about throwing away the sandwich the assistant manager came up to me and said We need to account for all our lost food and its store policy we throw our food away if the order is wrong. I told them that is unacceptable and I called the corporate office. I then spoke with a customer serivce rep from corporate who told me it is not paneras policy to throw food away but there is only so much corporate can do about this incident since it is a franchise store. As a human being throwing away food should never be a food stores policy. The way the assistant manger just stood there trying to justify this girls actions was horrifying. Please do not give this establishment your business they obviously do not care about their customers or wasting food.
Kristen Davis
I just tried to place an order for delivery. I technically sit on the edge of both Lancaster and Palmdale. But delivery is not available to me? Kinda terrible in my book since my location is not always convenant to get to and sometime the Palmdale stores are closer than the Lancaster ones.
Not great service. Not to mention since the turn over of staff at the Lancaster one particularly has been TERRIBLE service and I have sent back food that was not correct and was more or less thrown on the plate.
Alison Wilson
The food portion was too small for those prices. The food rated ok.
Pam Liebengood Turley
Yesterday we didn't have a place to sit. So I clean off our booth. Put the dirty dishes on another table that was dirty, full of dirty dishes. The food was good.
Sharon Herrera
It was delicious I never knew they had England clam chowder the only thing is that my sandwich didn't come with a pickle I was a bit sad I was looking foward to that pickle lol
Jorge Reyes
Excellent, delicious and high quality and performance customer service, thank you.
Barbara Nevins
Excellent service and wonderful food. I always eat there when I am in town.
Debbie Calvert
I love their food. Great selection and prices.
Milo DjMiles Ezrre
The food is great here along with the friendly service
Tammi Chastain
We had an enjoyable,delicious lunch. And thank you for a friendly attentive staff.
Martha Rodriguez
Exelente la comida me encanta panera bread���� el servicio muy bueno tambien y.el ambiente muy tranquilo �
Layne Martineau
Love the great food. Had the French onion soup nicely hot & 1/2 sandwiches. Service was very friendly
Debra Dawn Pflueger Basham
Really love Panera wish they'd take the next step n go totally organic�
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