Ordered thru Uber eats. I lov e Baskin Robbins but...I did the 2 pack and I got my jamocha almond fudge. I also was supposed to get chocolate chip cookie dough but sadly got chocolate chip instead .. it's too much trouble dealing with Uber so I took a star from this location. I still love you but I love the cookie dough version better.
I came in around a year ago and I just wanted to say how great Isabella was. I believe that was her name. She was so great friendly personality. It was the freshest baskin robbins I have ever had. if you’re craving a flavor, trust me they have it. If you’re wanting something fresh trust me they have it.
Just left here and a worker named Sarah took care of me and (I’m not kidding) about 12 other customers on her own. She greeted everybody and just got to work. The machine didn’t let me tip and I didn’t have any cash or else I would’ve left a nice tip. This was awesome customer service. A co worker finally walked in as I left but Sarah had already taken care of everybody. This girl has great work ethic and a great attitude.
Each time I've visited this location it has been excellent. I was there again on 4/26 in the evening and the 2 young women kept the line moving with ease. They were cleaning in between to keep the area clear. Great job. The lobby was spotless and parking area free from clutter. I enjoy this location.
Today was a great day at Baskin-Robbins!! It was a bit busy but the 2 young ladies handled it with a smile, efficiency and organization! They kept the line moving and both had great energy 👏🏿 My favorite stop after a long day at work
Fantastic ice cream always! Two of the nicest hard-working employees I've seen. But they were overwhelmed due to the $1.50 per scoop special that happens every month ending with 31 days, and 31 flavors. So the store was packed the line out the door and they did their best to accommodate everyone. But I think they should have had more help because the line was so long that some people got out of their cars saw the line turn back around and left, didn't want to wait so long.
They didn't have a lot of choices for pre-packaged ice cream. As long as they have a favorite flavor I don't mind. This location sells individual treats like frozen bananas. The workers were efficient, a real team. It was a long line compared to what I'm used to. The wait for service was short and so was the cashier.
Never go wrong with ice cream!! She definitely begs for one all the time ❤
Ordered a cake online for the first time for my son's birthday at this location. It was fast, easy and the pictures are accurate the. It was also done in less than 24 hours. The ladies that were working that day were rushed with customers. I was just happy to know I ordered my cake online because who likes waiting in line on a hot summer day?
Ice cream was served fast and friendly
After having a less than zero star experience at the only other Baskin-Robbins in town (ft apache /Sahara)...
I decided to drive the extra 5 miles to this location. I did not mean to show up 10 minutes before closing time. But talk about exceptional customer service!. They did not charge me for my cup, unlike the other place. And they actually made my waffle cones fresh as I stood there. Because they ran out... instead of saying they had no more.... AND Without complaining that it was too late. :)
And the employee was very knowledgeable about the other person making cakes and how it worked... he explained it to me while making the waffle cones.
Again, do not go to the other place. This place is much much better!!!
Believe me it's worth the drive if you have to choose between the two!! Great customer service and fresh waffle cones!
How can ice cream get less than five stars. Service is fast and friendly. Been here a few times. Once during a power outage and they still were able to do prices the old fashioned way on paper instead of just saying they're closed. The sundae is always good. Ask for recommendations. They'll help you out here.
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