If I listed all the things wrong with this establishment I would be able to write a research paper.
The music is way too loud where you can barely hear the person next to you.
The staff is incredibly rude and over the top for simple service. You can tell most of the workers there are old and bitte
This location has the rudest staff. Cutting people off, no hellos or welcome, miserable staff overall. literally correcting a guy and being incredibly condensing because he doesn’t know what the wrap sauce is called. I just wanted a smoothie
Customer service: Great
Product: amazing
Cleanliness: great
I had a great experience and I was a bit shocked by the reviews. When we went in there was an upset customer and it was a little tense but they got through the line quick and the environment got cozier. The lady helping me asked us to wait
You absolutely cannot be in a hurry when going to this tropical smoothie. These girls move like pond water! Their customer service skills are in dire need of an upgrade and I don’t know if they were ever introduced to the thing we call personality. The smoothies I will say are delicious!!!
I went around 5pm to pick up my order that I placed on Uber eats. The employees were playing some kind of prank by locking the doors. I knocked and could see them laughing, if I hadn’t already paid I would’ve left. After about 5 minutes of being their amusement, they unlocked the other door so mysel
Cashier guy is extremely rude!!! People were coming in putting in orders and would get their shakes immediately after I had placed my order, I was waiting nearly 10 mins until I went up to him to ask if he could check on my order, he looked at the receipt did not speak a word and took someone else’s
Did not like part of my sevice. The first cashier was great.. they had forgotten my smoothie and was taking care of someone after me.. I went to ask got attuide like it was my fault. Wasn't even being rude . She gave me my smoothie put on the counter and didn't say nonthing.. poor customer service.
Terrible and argumentative staff. Don't even bother wasting your money. They get your order wrong, blame you, roll their eyes, get it wrong again, then try to argue with you. They are playing hip hop over the loud speaker like it's a night club so they can't hear you. It's literally like something o
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