All the reviews are correct, customer service is non-existent at this place! None of the ”very limited” ice cream flavors are labeled. Shelves are bare, and the employees don’t even acknowledge your presence. Both employees were busy chatting with one family in the store, or with customers in the dr
We stopped in for desert, hoping to get a donut and a bit of ice-cream. Unfortunately, for us, we were told there were no donuts so we opted for Ice-cream. We even asked if they might have some donuts in the back. We were told no. One young man behind the counter was singing with the music which
The cashier was nice it's just that we had to wait for more than a minute or so to give our order.
Do you ever have that feeling after a hard day of work to get some good strawberry shake. AHHH i love Lehigh, such a great place to get you some ice cream especially THE STRAWBERRY MILKSHAKES. I feel like they have the freshest strawberries as well. If there was a option i would rate this a 1,000! 👍
I stood at the counter for 5 minutes and no one spoke to me or acknowledged me. I had to ask someone if they could assist me only to be told that I had to order at the other side of the counter… no that’s not good customer service. There’s no reason why my daughter and I should have been left to st
Second time we have gone there and the employees decide to close whenever they feel like it. Checked online and door. They had customers inside (2 hours before closing btw), we were right at the door and the employee locks it right in front of us. The customers inside came out and told us they tried
Worst customer service. Skyler has a terrible attitude and should seek employment far from customers and the general public. I asked twice for just a moment while in the drive through, and she came over the speaker again, LOUDLY and rudely asking how she could help. I drove off to view the menu on m
Order was wrong. Ordered 2 toasted everything bagels and 2 iced coffees. Bagels were plain and they didn't have liquid sugar. Poor management!!!! As I called store and told manager. Her reply was they have new employees. Bad excuse!! This is not the first time for store in Lehigh Acres.
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