Love the new Steak N Shakes design. The experience at this location was outstanding compared to the locations where I live. Clean, fast, and hot food. I enjoy walking up to the counter to order my food more than the old traditional service.
This was my first visit to a Steak-n-Shake with the new format. It's much more like a typical fast food restaurant. The menu was scaled back, but still had a variety of options. Food was fresh and serve quickly - more quickly than table service typically took.
Steak and Shake is a far cry from the old style diner they used to be. We had to order at the counter and our food came to us in small carry out containers. They expect you to eat chili 5 way out of a small round container. Never going back to Steak and Shake. Another company destroyed by Covid. If
Although they were out of chicken tenders, the worker apologized and myself and my friend were able to joke with her about the situation. While we were eating/sitting in a bit of silence, another worker was able to tell us about his dream job. Great customer service.
If you are not going to be open for dine in it would be nice to remove the GIANT sign in your window that states you are open for DINE IN. was very inconvenient after getting my newborn out of the car in windy cold weather while traveling to find out it was not open.
Not to mention when I called to
Good evening my wife surprised me with a visit to steak n shake after the nascar race in Madison, IL . The fries and burgers were over salted and both of our shakes were not mixed completely. Normally I would have brought the food back to get done correctly, but this location closed the doors 10 mi
Great burgers and shakes. Wish their fries were better. Staff wasn't very friendly. Good food.
Love the garlic butter burger and the milkshakes always a plus side with those food options, I like the idea of their paper cups and straws but the straws always seem to be hard to drink out of
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