Reviews of Zaxby's

Great service. At first there was a technical difficulty with the sex app and the machine but the person helped me and took my order did everything you could to fix it. Eventually the manager had to step in and everything worked out great. My food came fast and it was nice and hot. I recommend this location if you happen to be in the area.

Worse experience ever! I pulled in because there was only one car in the drive thru and I figured it would be quick. WRONG!!! I attempted to order and kept hearing "what?! , huh?" So I asked her did she want me to come to the window since she couldn't hear me and she said 'no, you can stay there'. But I thought you couldn't hear me though? Anyway, I hesitated because I saw they pulled the car in front of me off to the side to wait. This was not going to be quick! I was then asked to do the same and a young girl came out with the food fairly quickly. However, she went to a car at the far end of the parking lot and then I realized... All 10 cars were pulled off waiting for their food! But... I'm patient so I waited. And watched! She began bringing out bags with no regards as to what was in them. The salads were turned upside down, wing sauce sliding out the container, looking crazy! Then she took someone the wrong order and when they called her to take it back, she took it too the right car. I hope the 1st car didn't have covid!! Just awful! NEVER AGAIN.

This Zaxby’s has gone down over the years. It’s definitely the worst Zaxby’s. Every time I come here the wait is long. They don’t apologize for it either. It’s always something on the menu that you want that they don’t have and then they never answer the phone. One minute their dining room is open then it isn’t. The wait is still long if you go in there. They need to get these young kids out of there. I don’t if it’s COVID or what it is but they need to either hire better employees or close this one.

So we cutting chicken and half and serving it.....like #CHICFILAWOULDNEVA. I haven't had Zaxbys in a year and it's always this location that does this THEY RATIONING FOOD IN THERE SHOULD HAVE GOT A NIBBLERS MEAL IF THAT WAS THE Case. They give kids meals as regular meals and look.at you crazy when you didn't give that $4 drank that come with the meal......

This is the slowest Zaxby's within a 50 mile radius. They are always slow and their drink machine is often down. Their intercom is out off order every other day which means you have to order at the window. That also makes the line longer. Today I am sitting in line behind 5 cars and no one is taking orders. The first car is waiting for his order to be taken and no other cars are ahead of him or at the window. I got out of the car and walked inside to see them wondering around. I told them they have cars waiting. I'm not coming to this location ever again.

I totally understand how some of y’all feel but my experience here was wow!!!! Courtland and the manager on duty heard my issue and did what it took to correct my issues! Courtland attitude was very positive and I give this place a standing ovation!! My food was fresh and corrected without any hassle! I appreciate people in places with attitudes such as the customer is our priority quality over quantity!! Thank you ladies!!

Sadly my story isn't any different from the rest. Just like everyone else my order was incorrect, the bread was rock hard,my fries was cold, and of course I waited for an extended amount of time. 2 other things bothered me greatly.... 1. The young lady who I assume was a manager/shift lead was not wearing a mask, not even as a chin strap 2. I arrived 2 1/2 hours before closing and the lights were out including the monument sign, inside the restaurant, and outdoor menu. I just wish they would better and show a little more pride.