Summer’s Customer service was by far superb. It’s greatly appreciated in this day and age. I love Panera bread and it was delicious!
Every time we go here something is wrong with our order. Whether they make something wrong or they forget to put an item in our bag it is near impossible to get a refund or have it rectified. The night management has not been helpful in the past. We haven't been there in months and went for the firs
Very nice and welcoming atmosphere. The lady that was taking our order was so nice. Even though they didn't have baguettes that night she said Tomato Basil bread was avaliable. Super nice , deserves a raise.
Drive thru & I believe Management!! Very rude. I simply asked if they had asked me to wait or were they waiting for me to place my order? I wasn’t sure and in case they were waiting for me to speak, I thought I would nicely inquire, which I did. Whomever responded was RUDE & Condescending tellin
Our “steak” panini sandwiches had the saddest amount of meat in them and everything else, it was basically just bread. My chicken noodle soup was basically just chicken broth, the photo below is after I mixed it after having thought that the contents sunk to the bottom…I was wrong. The line moved so
I only think I would return to Panera is if it was a fundraiser as I did today. I feel the portion sizes are WAY too small for the prices they charge. For the amount I paid today for 2 kids meals and 2 pick twos I could have gotten a LOT more food at other restaurants. Like for instance we ordered t
I’v been couple times in this location and every time I was not happy with sandwiches. I thought maybe every Panera Bread is cutting portions n food quality, but I guess no, only this location..Last week I went to Orland Park location, ordered Cuban sandwich and it was delicious and right size. Toda
The food is decent, though a bit overpriced for what it is. Typically service is fair, though the past few times I have been there, several items have been missing from my order. Once, I was offered a Panera coupon in exchange for my troubles, though it expired before I was able to even use it. My m
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