Menu's looked like my 9 year old made them.. Limited menu.. Didn't have any clean utensils, gave milkshakes in foam cup with small straws so was hard to drink.. was out of 2 of the flavors my daughter asked for... Good thing the food and service was great
Thank you Brittany! She served us with kindness and was very fast and efficient! We thank you for serving us today! The food was also super delicious as always!
It was good. The staff seemed like they didn't want to be there. They were being low key rude to me and my wife. The only reason we ate was because my wife just got out of surgery and that's what she wanted. So I bit my tongue and ordered food and left. The food was good. But the customer service wa
This has to be the worst Steak 'n Shake I've ever been to. Ordered food to be picked up online for a birthday party. Feeding 6 people shouldn't be that difficult. They didn't even START making it until we arrived. When I ordered it, it said it would be ready at 5:35. We got there at 5:40 and wa
I was so disappointed with the service we received. My husband and I went to this Steak n Shake for lunch and it took over jalf an hour to receive our food. The staff was very disorganized. When orders were coming out the staff didn't know who they belonged to and would just leave them sitting there
My daughter and I stood there for 15 minutes because it said please wait to be seated. At which time I went to the front carry out order desk and asked the lady are we supposed to be waiting to be seated she replied yes. I said OK we'd been waiting for 15 minutes nobody has made eye contact with us
Food was good, burgers were a bit smaller than I was expecting but still good overall. Fries are bit too thin for my liking, but that's the style they're in so I cant fault them for it. Overall, pretty good place. Staff was nice as well.
Seems like amount of food has lessened. Chili Mac is my favorite, but the portions of fries and chili Mac were small. Menu has added new choices, however, I loved the older items. Good service. Hot food hot. Cold food cold.
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