Auntie Anne's - Lombard - Photo album

We were just there and it was 6:20pm the assistant manager Carole walks up as I wanted to place an order for 2 bulets of pretzel dogs and she tells me No I jist put the equipment away and we close in 20 min. When I checked online they were open until 8pm. Carol you need to be fired, the company doe

I would give them 0 stars but there is no option for it. Unfriendly staff... they are doing food contamination. When I told them about it, it was as if they were telling me to buzz off. They dip the pork mini dogs in the same water as the regular pretzels. They refuse to change the dirty water that

I was here yesterday and the women making the mini hot dogs is disgusting she dropped the mini hot dogs, grabbed them with her dirty gloves and put them back, that's freaken disgusting and the guy that was making the pretzels was so upset and the same women they were both working with such attitude

Thy need to be fired. Unmotivated maybe, short staff maybe. Not our problem as customers. No word said when I offered to wait for pepperoni pretzels. No telling you the wait time. Just staring down at you in his sunglasses.

Went to the Yorktown mall location and was told with 40 minutes left that they were no longer making any more pretzels. Complete bull if you ask me. That is the simple and easiest way to lose customers. Plus the little girl who told me this gave me nothing but attitude while sharing this information

Ordered a small, classic nuggets. As advertised (clearly) on their menu. Was told they were promoting/only serving the large. So I asked, so why can't I get a small? Response was, because we're promoting the large. Again, why is that? Response, because that's what we're doing. Goodbye. Forever.

Went to the Yorktown mall location and was told with 30 minutes left that they were no longer making any more pretzels.

Mini-dog filled pretzel bites. Nothing else needs to be said. Except maybe cheese sauce. Yeah thats it. Wait.. cinnamon pretzel bites. Ok now I'm done.