Fantastic food! The jalapeños bun is the way to go for sure. It takes some time to get your food but it’s fresh and delicious when you get it. The sweet potato fries were really good too! Wish there was one in Fort Worth.
Large tasty burgers. Fun curly fries. Very quick service. The place is spotless clean, even the bathrooms sparkle. They hace traditional hamburgers, fries, and ice cream. Definitely worth a visit at least once.
Hailey was very accommodating and she had a great sense of humor. Giant dessert! Will definitely come back here again.
This place has the best burgers I have ever had! I love sourdough and I haven't had a better burger anywhere else. They also have a delicious sauce to pair with their burger and fries. Their fry selection is also fantastic. Besides all the great burgers and fries they have some pretty delicious dessert too!! If you're really hungry the serving sizes here will definitely fill you up.
The food was was really great, but what made this trip to Heff’s stand out was the incredible service and kindness provided by Deanna. This was honestly the best fast food experience we have ever had. She went out of her way to get our dog outside some water, treats, and love. After being on the road for six hours, we are so grateful to have encountered such a genuine and kind person. The next time that we are in Lubbock we will definitely be back to this location!
We were in late in the day yesterday and the food was amazing!!! The burgers were juicy and had great flavor, the fries were crispy and hot. The staff was super nice. The atmosphere was great and we had an amazing time! I do want to note that the mood changed became much more somber when one of the managers arrived. She was wearing a button up Heff’s shirt and she was kind of off putting. She was rude to some of the staff and Just had an obnoxious tone. The staff was trying and Scott was speaking with us up in the dining room. He was very upbeat and fun and had many good suggestions for us upon our return. We decided to head out due to the somber change in the atmosphere, and we know that we are just a small voice in the big picture but we thought you should know. Just our humble observation, and we own businesses as well. Thanks again for the good food and keep it up.
When we walked in Scott greeted us with a smile. It was our first time visiting a Heff’s. He took the time to highlight the items on their menu. There were five people in our party and we all chose different items from the menu. I tried the Bucket Burger. It was so delicious and flavorful. I would highly recommend this location. We got to see the beautiful Texas Tech campus too! Thank you Heff’s for a wonderful evening!
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