Pizza Hut - Lubbock - Photo album

I ordered a personal pan. I could see it in the hot case. I asked an employee twice to check if the pizza was mine. He did not check. He just said they were working on my pizza. I finally got the attention of another employee who confirmed it was my pizza. At this point my pizza had been sitti

We ordered our pizza and arrived there 15 minutes later (it said it would take 15 minutes to make). They then gave us our change in quarters and we waited another 30 minutes in the drive thru for our order. We were the only ones in line. It wasn't even a big order, all we had was a small pasta and a

DO NOT GO HERE! This is the by far the worst Pizza Hut ever, there is no adult supervising. Waited over an hour and a half for an order I put in online on a Thursday! Where is the manager? First it took a good 5 minutes for them to even greet me as I stood at the counter, there were at least 6 work

I order from here all the time and I've never had a bad experience until today. I ordered 1 pizza for carryout at 5:30 pm. Said it would be ready at 5:50 pm. I get here a few minutes early and after waiting over 10 minutes, the girl asked me to drive to the front and they would bring it out. So I wa

Ordered online. Waited 30 minutes before going to pick it up. Did pick up at the drive through. Sat at the window for 20 minutes while the cashier flirted with a guy at the front counter and ignored us. She finally came to ask what we needed. We told the name of our order and she basically ignored

My food took about an hour and fifteen minutes. I was never contacted with an update. The estimated delivery time when I received my receipt email was 11:15 and I did not receive my food until about 11:55. I attempted to call the store but got a busy signal repeatedly. Eventually, I called and chose

Bad customer service! I ordered online tonight and after I got a text saying pizza was on its way I received two calls from a driver saying she could not find address but she would try and hurry and be right here!?!?! 45 min later I was finally able to get through to the manager and was told he did

The pizza was very greasy and doughy although I wanted it to be hand tossed and well done. I contacted the establishment but nothing smh. I love pizza hut but this one wasn't up to par. Hopefully the next time I try it's a better experience.