Arby's could be great. I love the menu. But the people that operate these places need to step it up. I'm going to say it. Pay higher wages, because people won't do a good job for whatever you're currently paying and I don't think it's a sustainable business model to keep people around that don't car
My husband and I usually love Arbys.
However, this was the worst experience we’ve ever had.
My Turkey & Swiss sandwich had no swiss cheese. American cheese. I ordered no onions, it had onions. The bread was So stale that i had to peel off the crust.
The fries tasted like they hadn’t been salted.
A b
Waited in drive through line for 6-7 minutes, it didn't budge and there were 5 cars in front of me. Decided to go inside but the doors were locked, even though there was a giant poster in the window that said "lobby open." A stressed out woman came around the corner with a bag of food and freaked ou
So we showed up to the drive thru and we waited for a few minutes before we were even acknowledged. I asked jokingly if they were even open and they said at that time they would be with us soon. Ok normally wouldn't care, but when the lady came back on, she didn't even say sorry for making us wait o
They ran out of the Greek style gyros so I got beef instead. Not so great. Also, the drive through window is recessed into the side of the building and has no awnings, so I got quite damp while retrieving my food. Upshot: next time, I will go the extra mile to the store at 205th and Aurora.
Don't go here! Second time and it was so bad. Made us wait forever in drive thru, put us on hold, didn't know what a beef and cheddar was? (Is this a sick joke?), and the service was slow. There were like 3 people standing around. They forgot our fries too, no straw either. Last time they gave us a
Good food and service but been closed several times during open hours without updating online hours or posting any signage. Just closed for no reason, tonight being one of those nights.
Editing to update: have come to this location two more times since this review and they messed up our order both
Order was incorrect after 3 visits. Thank Goodness the GM made it right. The employee has children running around in the lobby. And was told they have no straws for drinks .
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