The customer service here was not good. When I arrived there were three employees on the line making sandwiches. They didn't acknowledge that I arrived or that someone would take my order shortly, they just ignored me and the line of customers forming behind me. One of the workers came over and star
Love the Italian Special sub better than any other sub I've ever had. So glad we discovered this Cousins shop in a strip mall on Madison's west side. They are doing primarily take out business during the pandemic, and are fast and efficient. There are tables available for inside eating also.
First time I've tried the hot subs. Surprisingly good Philly Cheesesteak. Also got the Chicken Bacon Mushroom Melt.
I struggled for a bit with actually getting the sandwich I ordered. I would order subs with mayo for example, and the sub wouldn’t come with mayo. This happened often enough, so I stopped going. I went back a few months later to try again, 10 minutes after they opened according to the website. The d
Cousins is my and my partner's favorite place to get subs, which we do weekly. Sadly, more often than not we arrive home to find that our "build your own" subs were made incorrectly with ingredients we stressed to leave off. The occasional mishap is totally understandable, but the rate at which this
It's easy to write a review on bad customer service, but it's worth noting exemplary customer service too. Taking a moment to highlight an exceptional employee named Miguel. Not only is he friendly every time my girlfriend and I come in, but he remembers our orders, is personable, and goes above and
If i could give them negative stars i would, every time i have gone to this subway after 7 or so i get the same answer each time I have gone there that they ran out of bread. You make sub sandwiches being out of bread is the last thing you should be out of, out of a type of meat or topping i underst
Love this chain, but this store is inconstant with food availability while they're open. Numerous times I have gone in well before close and they have been out of meatballs. It's just them jumping the gun and tearing down their setup before they close. This is unacceptable and irritation and a terri
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