Erin Foley (WI Archivist)
+5
Love the Italian Special sub better than any other sub I've ever had. So glad we discovered this Cousins shop in a strip mall on Madison's west side. They are doing primarily take out business during the pandemic, and are fast and efficient. There are tables available for inside eating also.
It's easy to write a review on bad customer service, but it's worth noting exemplary customer service too. Taking a moment to highlight an exceptional employee named Miguel. Not only is he friendly every time my girlfriend and I come in, but he remembers our orders, is personable, and goes above and beyond to make every visit a fulfilling experience. Miguel, I hope the establishment appreciates you as much as we do. :)
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