Ordered from them through Doordash and received about half of the order. The receipt is correct, the food is just missing. The receipt has spaces to say who checked the order (blank), how many bags there are (also blank) and says to let a manager know if the order isn't right. I called to let the
I'm missing a bulk of the inside of my bread bowl. Part of why I get this is for that inside to mix with soup. It defeats the purpose if there's no bread. On my previous visit I received some noodle thing instead of broccoli cheddar soup. That's 0/2 for this place in order accurateness.
I either have bad luck or this location has terrible employees. No matter when I order or what I order something goes wrong. For example today I ordered using the app. Got 2 soups in bread bowls. Now on the app it showed that the bread bowl was available. When I arrived and the runner came out with
Very disappointed. We just ordered two salads. One a Greek Salad with chicken and Fuji Apple Chicken for take out. When we arrived home we realized we got TWO Greek Salads. Very disappointed. I don't like olives or hot peppers. Long drive for such a disappointment . Our. Order number was 11
Redicilous how long it took at 2:40PM just to get a bowl of soup! Never in my wildest dreams would I have thought it could take 14 minutes after I ordered to get it! This Panera needs to move to a larger location to have bigger kitchen area so things move quicker! The bathroom hadn't had any attenti
I used the app to order curbside ahead, and when I arrived - I selected "I'm here" on the app. I waited 15 minutes before going in to find my food waiting on an unattended counter. My receipt was showing making it easy to find, but my car make and color was included for pickup instructions. This was
HORRIBLE CUSTOMER SERVICE!!! JJ I hope you see this because you have no respect. Completely disrespectful and did not care to help me look for my purse as I was panicking on the phone. Put me on “hold” but instead hung up on me to get rid of me. Told me he looked all over the place and under tables
I ordered four items for delivery from the Manchester/Deming Street store. One of those items was missing. Seems to me that's a pretty gross oversight--it's not like it was some huge order. And I didn't receive any notice that delivery was on its way until about a half hour after the delivery person
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