Baskin-robbins - Manchester - Photo album

It’s Baskin Robbins ice cream, you gotta love it. I love it. BUT waiting for 15min for the 3 young ladies to talk on the phone and “stand-around” before someone finally taking my order is a bit ridiculous. That the reason I gave only 3 stars. Service needs a lot of work.

This was the absolute last time trying this place. I loved this place for years getting a mocha however the last couple years the night shift is just not polite and horrible. Today I ordered a snickers sundae that cost 7 dollars and tasted horrible. The ice cream had chunks of ice in it to where I t

RUDE!! It appears to be the manager & I hate to say it butI believe racism was involved. She acted really annoyed with us as we were deciding. But the people after us she smiled & was sweet as pie & even the next clients she greeted & asked about their day. I don’t understand why she was so rude whi

We haven't had Baskin Robbins in 20 years and we wanted to try it again... Unfortunately, upon entering the store it was about 80 degrees and the doors to the ice cream were open!!! My husband began reminiscing and I began to panic as every single tub of ice cream was like soup! I whispered to him

Completely disgusted!! Poor management!! My son just got fired for not coming in on his scheduled day off. This is his first time saying no when asked to come in. No written warning, just flat out fired!! I’ve been in retail management for over 15 years. The person who called out should be the one

(DO NOT EAT HERE)The manager who works there name Samantha gave me one of the worst customer service I have ever experienced. The store is managed very unwell and most of the reviews are not pleasing at all to read. The way she treated her customers with rude behavior and bad attitude, I would sugge

Great experience , the manager samantha is very nice and friendly , yes things break and happen which is out of her control but give her a chance she is very nice i sat and spoke to her for about 10 mins while eating my sundae ..

Very busy Friday night with one girl behind the counter. (She was good and getting a lot of tips.) I really enjoy a chocolate blast (I wish they still had it on their menu). Usually when I ask for one I get strange looks and have to tell them to make a cappuccino blast with no coffee only chocolate.