Went here today. Old food that tasted like it had been sitting out for a while. When I asked for fries made to order, they didn’t bother making them fresh and when I asked to have them remade because I had specifically asked them to be “made to order” the girl at the window gave me a hard time insis
The hash browns were cooked in grease that wasn’t hot enough. Stuck to paper and full of grease. We couldn’t eat them
It was 1040 when i got to the drive thru. The employees literally stop taking orders and did not even acknowledge the ones that where already in front of the menu and speaker. They made time and never answere anyone till it was time to close. Management needs to have a talk with employees... its men
Went in a couple of days ago, to order a double hamburger. I had been in there a couple of months ago and ended up with a double cheeseburger. I do not eat their cheeseburgers The young ladies at the counter started giggling and said have you ever ordered a double hamburger here before when neither
I ordered 2 kids happy meals one was made right then the other one was just the meat no bun want back to get it made right and they made it wrong again and the second time they just gave me the bun and no meat. I never had such a bad experience ordering 2 plan happy meals.
We came into the lobby at night and the register wasn’t working correctly. Gaby and her team made sure our order came out. everything was made perfectly. our customizations were correct even when the kitchen had no screen to work off of. They went above and beyond to make sure they handled the situa
They are kind of rude some times, nice other times. They are kind of all over the place u never know what you'll get. Double check your order because there are many mistakes. I love the fact that they usually have ice cream ready.
Employees don’t bring out curbside orders, terrible customer service both at the location and from corporate, ice cream was melted and one was missing, and if you get food it’ll be cold. According to the employees their management doesn’t even stay to finish the shift.
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