I asked for a “regular coffee with only milk”and the cashier started lecturing me that I shouldn’t say “regular” because it means cream and sugar to her. She asked me if I needed cream. I said milk only again. She got even more agitated that it’s not even close to her definition of regular. I told
Looks like I'm not the first who is leaving bad review for this place. Worst DD ever. They didn't even let me use the restroom.
Undoubtedly the worst customer service experience of my life. I went to get an iced tea, tried to use the restroom and was yelled at and accused of being “sneaky” in front of a room full of people. Why would anyone try to sneak into a restroom?? No one deserves to be spoken to like that. I know that
Takes a lot for me to leave a bad review, but this was not a great customer service experience. The similar reviews make me think it's less about the workers and more of a management issue? I honestly feel bad for the kids that work there, it is apparent that they are not at all happy.
Absolutely disgusting how they treat people here. Put my mobile order in and my food was ready immediately but my coffee took 20 mins as my food got cold I watched as the girls behind the counter just kept pulling their friends up to the counter and cut a huge line so they could be served before eve
I just stopped in for a quick Mochiata and once in my car on way home I discovered that I had a large coffee, with steamed milk. $5 bucks for nothing but the pleasure of being thoroughly annoyed when trying to have something familiar and support a local business. It’s not like the place was packed a
If you want to drink your coffee outside forget about it. I was asked to keep it moving like I'm a 15 year-old with nothing to do. It was nice out and i wanted to smoke by the ashtray and enjoy my coffee. No loitering ever.
As in most places...the music is too loud.
I asked a young man if it might be possible to turn it down a little.
He was rather abrupt in his response.
He told me it wasn't possible for them to control the volume.
I ordered a small iced coffee ...3/4 of the cup was filled with ice ...consequently it
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