Once again I’m on my way to work this morning. I really had a taste for a peppermint mocha latte 😋 my favorite for Fall.
I understand on the job training in so many areas, been there done that. I’m a different bread when it comes to this level. You can’t train a new staff while you’re on the phone
Some of the staff is really friendly, but when I ordered my ice coffe I noticed the young lady who was preparing it , had those very long acrylic nails. I am not opposed to those or saying that it’s a bad idea but she wasn’t even wearing any gloves . It is a different story when it comes to handling
Went through the drive thru just fine and was told to wait for part of our order. 10 minutes go by with nothing. Go inside they weren't even working on our order they didn't even remember us paying for it. When we get it, it's the wrong order! They weren't busy multiple employees just kinda sitting
I went and ordered a frozen chocolate and two sausage and cheese biscuits. They said they didn’t have frozen chocolates at this location so I asked for a regular hot chocolate and they told me they didn’t have anything chocolate so I just got a dragonfruit refresher with lemonade and the two sausage
Cashier had one car at window.
Never acknowledge me at speaker so pull off to the side the car behind me pull speaker is answer with in 30 second I continue to sit . dt cashier eating in drive thru drinking on cell phone. I decided to leave . if this store was shopped they would have fell.
Not well run. All their resources (
6 employees at the time) are on the drive thru and don’t even look up to say hello or attempt to serve anyone in the dining room. I walked out. They only get 3 stars because I’ve used this drive thru before and it was fine
Waited 30 minutes for the wrong coffee, after having told 3 people the same order over and over again, wasn’t even complicated, and it was the worse coffee I have had in my entire life. I have no idea what they put in it but it did not taste like sugar.
Messed up my coffee order cashier was rude. The only good person is Melvin he always get my coffee right and remakes it when someone messed it up which is often unless I go in and he sees myself or husband
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