Chipotle Mexican Grill - Matthews - Photo album

I'm in the industry and understand the struggles faced even more in recent years. I worked for this brand at one point so I understand even moreso. Unfortunately, this location, which once my go to, has declined rapidly. Cleanliness, standards, food quality all of it. Out of guacamole, black bean

Terrible - I got 4 pieces of steak which were burnt and dried out on my entire burrito with no fajitas. My amount of steak in the burrito is at the top right of the pic. My wife got a bowl with majority of corn & Guac with rice & the tiniest bit of steak which is also missing fajitas. Just absurd!

Gave this chipotle a second chance and decided to go back after last failed experience. Got my order completely wrong. Only decided to go back be albermale rd is worst and wifey wanted. Won’t make the mistake to go back I ordered double steak got shredded beef. Wasted gas time and energy. Again I wi

I wish you could give a place 0 stars. This is the dirtiest restaurant of any kind I have ever set foot in. Absolutely disgusting. Pictures speak for themselves.

This place has gone down hill very fast. Employees don’t even care anymore. The restaurant was dirty. Seems like management wasn’t there. Customer service was horrible. Had to ask for my food to be done twice because the meat was burnt.

Reluctantly, after several bad experiences at this Chipotle location, I write a negative review. In the last several months when visiting this location they have not had various key ingredients and the restaurant itself has been unclean. Today, though, was the worst experience. First, the restaurant

For me, presentation is just as important as the taste of the food. When I picked it up the side of the bag was wet for whatever reason. When I got home something was dripping from the bag. When I opened the bag at home and took the food out I noticed why it was dripping. The bag was sat straight up

I had such a bad experience!! I wanted steak and there was none and I asked the worker “when will there be fresh steak” and he told me “it’ll be ready in 7 minutes” I waited almost 25 minutes and I got back in line and asked him again about the steak and he says “oh they never put it on the grill” S