Gelene Braswell
Tonight’s ordering experience started off rocky, but after the 3rd call, everything went perfectly.
Staff was awesome…there were a LOT of employees working , super busy place… very positive experience. And the food was delicious. Thank you.
We ordered thin crust Hawaiian pizza and it was perfect. And Honey BBQ chicken wings … delicious.
The staff was extremely pleasant and professional. An employee that was carrying an order out to the parking lot even held the door for me.
This was a MUCH better experience compared to a couple of months ago.
GREAT JOB … thanks :)
( I picked it up in person because the last two times we ordered delivery, it wasn’t hot by the time it arrived )
T
Monday Sept 6 2021 at 2:42 pm I placed a carryout curbside order medium thin spinach & feta pizza with additional custom toppings added. I picked up the order around 3:20pm curbside before I left the store I checked the box and a slice of pizza was taken from the box and whomever did this had the audacity to leave the crust inside the box with COVID still being a major problem my question is was proper protocol and procedures even taken when preparing my order? I took photos for evidence to support my complaint. I immediately went back inside and notified the manager of course making senseless excuses to what just happen and apologizing about what had occurred and asking did I want another pizza made. I did not want another pizza after what I just witnessed. I was also told by the manager it would take three business days to reflect a refund back to my debit card that was used. Since today was a Labor Day holiday observance I emailed corporate sending evidence and photos to support my complaint and asked to be contacted immediately about this unacceptable bad customer service experience. I would give a no star rating but software would not allow me to submit the the review unless I put at least one star but my experience today was negative star review -⭐️
Liliana G M
I bought a Hawaiian pizza yesterday and they didn't put any ham in it, and the bread twists forgot about the frosting. I called DOMINOS and the manager told me they didn't have ham and they forgot about the glaze. he didn't even say anything to me or a sorry, nothing was very rude. I will never buy this pizza again. terrible customer service
Sterling Alexander
Late delivery, left the food on my porch and diddnt even ring the doorbell. Wings weren’t sauced. Driver left their heater bag on the porch too…smh. Maybe I’ll use it as a giant lunch box.
Chris M
I wrote a review last year and gave 2 stars unfortunately I can not change it. Just went in and picked up 2 pizzas. And the young lady that was putting all the toppings on the pizzas was not wearing gloves. And then I watched her leave her station she started handling boxes then was touching her hair then went right back to putting on toppings with her bare hands.
Tony Gardner
Ordered pizza at 7:45. Called at 8:45 to see where order was. Was told no delivery driver available. Why even offer the service. Why did I have to call. We’re they not going to inform me. Never Dominos again.
Anthony Vertuli
I probably should have known better than to order this garbage food . You would think if you ordered a salad you would maybe get a fork, some dressing and not wilted brown lettuce. Try to bring this to their attention and you can’t get the website to work because it’s just like your food terrible
e dannemiller
Ordered delivery for the first time tonight. Usually pick up. I ordered at 7:15 order was here by by 7:50 Pizza and garlic knots were piping hot. Very good. Plus my delivery Driver was very pleasant. Thanks for the good pizza
Corinne Walser
I did carry out. Paid for my order when I arrived and sat down to wait. Heard conversations regarding bathroom habits and one employee actually told a customer that it was a good day because no one had "vomited" on her today (Is that a job hazard?). After all of that I looked and my app said that my pizzas we're done so I stood up and walked to the counter. I stood there and waited and finally had to say something to the employee that I believe my pizzas are done at which point she looked at me like she had no idea what I was talking about and asked my name again and went over and retrieved my pizzas. I did make a comment to her that it was very odd to see six employees standing around and I can't get my pizzas when they come out of the oven even though I'm sitting in the restaurant. One employee made fun of my comment as I exited the door I turn to ask if there was a problem at which point the employee said no ma'am. I again repeated that I had issue with the fact that there are six people standing in the restaurant and I can't get my pizza and asked if I was expected to walk around the counter to retrieve my pizza because I knew it was ready on my app. She told me sarcastically to have a great night. I will be contacting corporate tomorrow. With this many one star ratings you would think someone would look to close down this particular restaurant!
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