Twice in a row they have messed up my breakfast order. I can overlook minor things, but flat out missing multiple sandwiches each time I go. The guy at the cashier window in the drive thru seems miserable with the job. Horrible experiences and a waste of my money multiple times.
Edit: went a 3rd ti
Wow in a time like this Wendy’s of all places is holding up that customer service I mean long line for a reason there stuff is hot and good and correct no attitude at the speaker and I was literally in the line for 6 mins whoever is running that place you are doing an Amazing job !!! Probably the be
TERRIBLE customer service, TERRIBLE food, and TERRIBLE experience! The person who took our order seemed annoyed and like we were interrupting her day. The wait wasn’t unusually long but when we arrived at the window, we were handed 3 of our 4 drinks and they were not correct. When we asked for the f
The cashier that waited on me had little to no customer service skills! She never said hi. I had to ask her for ketchup 3 times. When she finally gave me the ketchup she rolled her eyes at me like I was bothering her. I just don't understand why these people work at a fast food place if you don't wa
Taking a ridiculously long road trip and finally got to the hotel after a full day of driving, everyone is frustrated and tired and just wants food before we go to bed. I drop everyone off, get back in the car to drive over, and surprise, they're closed 2.5hrs earlier than what's posted online.
I'm
Service was nice at the drive thru, but the food quality really disappointed us! Fries tasted like cooked in 'old' oil, soggy and tasted bad and spicy chicken sandwich was dry and way too oily! Not happy with the money I spend at the Independence blvd. Matthews location. Trashed half of the order.
Mostly went smooth. Went through drive thru to order frosties. Only issue was they ran out of chocolate and couldn't complete order and had to make 1 vanilla. That's not my issue though. 1 of them they didn't have but about 1/2 of the cup worth and handed me a half filled frosty.
Not to be rude but
Rude customer service, just waited 15 minutes to place an order, was finally asked what I wanted simply replied number 4 then was snapped back with a gross attitude, if you don’t enjoy or want your job leave, it’s disgusting to pass off your negative emotions to customers that end up paying for that
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