Reviews Whataburger

5
Jamie Griffin
+5
First of all, I love Whataburger. We are all human and make mistakes. I went through the drive thru at lunch and ordered a #2 double with cheese. Expecting it to be correct, I drove 20 mins to work. Opened the bag and had a single patty, no cheese. Contacted the restaurant just to let them know and the manager was very nice and said to keep my receipt and they would make it up. He continued to apologize. That is great customer service. I will update my review next time I visit this location. Update: went inside, showed my receipt, and the cashier was overly friendly, apologized for the mistake, and offered me a whole new meal. Excellent customer service! Thank you Whataburger!!!
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