Review Mcdonald's - Melbourne

Chelsea Kanz

I have NEVER been more IMPRESSED with a MCDonalds in my life. The manager acts as if she owned the business herself. i watched her take extreme pride in not only the operations of the establishment but above beyond. She executed, artistic designs on the windows, she was respectful, the staff showed her the most respect I have ever seen a manger receive. This establishment is a reflection of HER! I wish I caught her name but I have a feeling it should not be too hard for upper management to figure out. MAKE SURE SHE RECEIVES THE RECOMMENDATIONS SHE DESERVES!!! SO IMPRESSED!!!

Bradley Matthews

I come here often and Kaitlyn in the drive through is ALWAYS so positive, nice, caring and helpful. She provides an awesome fun experience that you don’t often get at other establishments.

Blake Hayes

I know McDonald's is kinda known for not giving you half of your order, but we had to go up to the front multiple times to get everything in our order and my boyfriend and I are pretty awkward about it, we hate it. We had already gone up twice but we still didn't get everything but Deandre (probably spelt his name wrong but I wasn't able to get a good look) was extremely helpful and made sure we got everything we ordered. It really made our experience better

Katherine Uzel

First time stopping in here after a nearby appointment. Drive thru is nice and long with double lanes. This location has more parking than most locations, but I did note it's behind the building so if you don't mind a little walk, then you're good. We used the kiosks so quick and easy order. Food came up fast and it was hot and fresh. Staff was friendly when we engaged them in conversation. The front of the building is some corporate office so that throws you off a little when you walk in. Inside looks nice, clean, and spacious.

michael runyon

This morning ordered three big breakfast meals for myself and coworkers. Arrived to work with the meals to find no syrup for the hotcakes. Ruined the whole meal.

Glenn Rhodes

They did not get order right asked for ketchup didnt get any 2 small burgers fries and a medium coke 9$$$ McDonalds is terrible WOW

Chrissy Flynn

Very clean store and my food was really good and made right. Lady that helped me was great

Stephynia Bray

Drive through was fast, friendly cashier.

Maria Baldwin

Fast food is not always fast. Waited 8 min in line for a mocha frappe.

Christine Brown

Lot of drug addicts and homeless people hanging around outside the entrance. Saw a guy fight a bush and lose. Food is good tho.

Melissa Richey

This is the only McDonald's that I know of that I have been to that makes the milkshakes once you're at the window instead of making it let it sit in her mouth and not only that it doesn't matter what time of day I can get a milkshake they never refuse.

Frank Troiano

A super busy location and the best reason why employees are trained/cross-grained here! Always an efficient group of people who seemed to have fun working here! I say always because the group members will always be different from day to day yet still they seem to mesh and make each rush happen smoothly! Kudos to whoever does the preshift pep-talk !!

John Hedley

Everything good except the part when I tried to use my points to redeem food there seems to be a problem with there system when I try to use points

Florida Maddogg

I go to this location very often late at night (2:30-3am) and the entire team working late is always great to me. I appreciate their service and even when an order didn't come out correctly or not as specified, it was fixed, no hassles. Josh in the kitchen remade my order once and was perfect! Excellent overall service!

MitchnJenni Jinright

The sweet tea here used to be disgusting but I haven't ordered it in a while because after you get 5 or 6 sour teas, you kind of just give up on it. The reason I'm writing this review tonight though is because there was no excuse for the garbage we got. It was pretty slow on a Sunday night... maybe 5 or 6 customers in the whole place and never more than one car at a time in the drive through. You would think that this would give the employees a chance to catch up a little on getting the place cleaned up, wouldn't you? Nope. It was absolutely disgusting in there. Without sharing any details can I just assure you that the bathroom was atrocious? My shoes stuck to the floor everywhere I walked in the store tonight. There is a basket across from the soda fountain that had packs of ketchup in it and every single ketchup pack was stuck to another one. We had to wipe our own table with some napkins because there wasn't a clean one in the store (I mentioned there was only a handful of customers in there, right? Yeah.) I'm pretty sure if we come down with hepatitis, we can narrow it down to this place.

Nickolas Hetherington

Come here often when I bring my kids to work with me for lunch. Strictly because they have a play place because otherwise every time we come here there are flies all over the place, floor is disgusting as well as the tables and doors. This time is even worse the play place ac is not working and it is not tolerable to sit out there. So I sat in the main room watching the kids and had to listen to the manager yell at her employees on how slow they were.. Very unprofessional.. "Theres 15 of you ppl back there why do I have to help you!" Very poor overall situation at this Mcds

Ellen Christine Harris

My counter server was friendly, the fries were fresh....as was the burger...interior restaurant was clean, as was the ladies room....though part of the limited parking was roped of with orange vinylish tape....had to park in another parking lot, which I was hoping was allowed....i would go back.

Elizabeth Ketter

Why can this McDonalds never get an order right?!?! How hard is it to make a large drink with 1/2 unsweetened tea and 1/2 lemonade?!?! On various occasions I have gotten all unsweet tea, all lemonade, 1/2 sweet tea 1/2 lemonade! Today I got all sweet tea!!!! My receipt clearly says "1 L Unsweet Iced Tea Special Request"! I will be taking my morning business elsewhere....

Carmela Santos Dowdy

I keep giving this place a chance because I work night shift and it's close....but I'm done. Tonight I went thru drive thru and they forgot one order of fries. Tried to go in on one side but door was locked. Went to other side and door was open so I went in. The woman behind the counter looked at me like I was some psycho and said "uh uh the inside closed ". I said well I was just in drive thru and you all forgot an order of fries. She then turned away and yelled to someone because she was mad the door was unlocked. Not a sorry or just a minute. Just looked mad. She got my fries threw them in a bag,handed to me ,all without saying one word. I said THANKS, left. Well I start eating my burger and kept tasting something awful. Finally lifted it up and it was burnt charcoal black. Wow store number 669 YOUR NIGHT STAFF SUCKS.

Kerry McGavern

We did not receive all the items we ordered and they did not care. That’s called theft and it’s illegal. The staff was incredibly rude. Particularly the woman with the cranberry pinkish red dyed hair who gave me the back talk. I clearly told them to put NO ONIONS on my burger because I’m incredibly allergic to onions. There was a small one on top of the tomato but it only takes one small onion to get me violently ill with an allergic reaction. I would prefer not to have to go to the hospital because people make mistakes the I have warned them about so they don’t make the mistake. So when we told her about it she took the burger and then came back with the same burger and said that there was no onions on the burger when there clearly was. In fact I had showed my friend in the car with me the onion. The girl came back and was very nasty and said that there was no onions on the burger and gave it back. Why would I want you to open up my food with your fingers and then put it back together and then hand it to me and say that there is nothing wrong? Are you nuts? Not only is that a health code violation but it’s incredibly rude. We insisted to her that there was something wrong that there was an onion there and she just said there’s not one in there have a nice day and she turned around and left. If it were her with the allergies she would be the first one screaming. It’s not fair for you to impose this on me and we had to pay full price for it we didn’t even get a refund! I am going to be calling the BBB about this. I’m furious at the lack of respect. Also we purchased a toy and was never given the toy. The fries were cold and the soda was out of syrup so it tasted bitter. The ice cream they gave us was melted and spilling over the sides of the cup. Thanks for essentially stealing money from us by not giving us the meal we ordered or the toy. We cannot even eat the burger if it has onions on it which your forced on us so we lost a meal and money due to your bad staff. Thanks for the poor service!

Marc DeMatos

Right by my work, so really convenient. Food is decent (and I only eat certain items anyway). But my purpose of reviewing is that African American female manager wearing a white sweater today at breakfast was absolutely the rudest person I've ever encountered in the fast food industry. She treated her employees with contempt in front of customers. I've worked fast food, and no one deserves that type of treatment. I hope the owner takes action.

Christina Wright

DIRTY indoor playground and long lines to get your order taken because the staff is too busy talking to each other.

Korhan Oyman

All McDonald's stores sell the large coffee for $1.07 but this store sells it for $2.02. Unbelievable

Delores Smith

The store is very nasty, food is nasty and the store manager Vicki is a two face Bitch.

Gerry Kerns

Really dissapointed the last 2 times I ate there. If you try to call they don't answer phone .I always said they were the best and fastest in town might have to re think and find another Mc Donalds .

Steven Anderson

Thanks for the humiliation today. I will NEVER give your location my business again. If you hate your job so much, just quit.

Todd Ward

The staff were very warm and friendly. The food was fresh and delicious. I was there for a funeral so not the happiest time, but the smiles and kindness of the staff set the tone and made the whole day go well!

Sarah Davis

im so tired of being nice , i just waited 15 minutes McDonald's at 25 W Hibiscus Blvd , just to get a soda , i guess ill switch to burger king where i actually get service!