This is a long term review since I have visited this Chick-fil-A location for many times for the past 7+ years and continue to have a good dining experience. Here are the highlights of my visits:
Pros:
Exceptional Service: The staff at Chick-fil-A are always friendly, attentive, and efficient. The
Traffic lined up around the block, people lined up around the walls inside. Still ordered and got our food in probably 10 minutes tops and we had a order for 5 people. Outstanding service and top notch experience. A+
There was a very long line to order inside but at times they only had one person taking orders. We were just passing through town after staying at the Hilton down the road. Our order was wrong but they were very nice in correcting it.
Updated Dec 2023: they fixed the drive thru issue not long after i posted my review. Much better. Thanks. June 2023: First of all, my complaint is not the food. This new drive thru is horrible. Takes longer to get your food for sure. Tonight, I was in the drive-thru line with one car ahead of me. Me
I wasn’t even there to get food but to get picked up by my mom and I didn’t get harassed or nothing about it I will forever come back to this chick fil a they also have great hospitality
Friendly staff, very quick service, great food. The parking lot is a little convoluted, but when the staff gets people in and out of the drive through so quickly, it doesn't cause too much of a wait to get through the parking lot.
Great food. Surprisingly long line this morning. No outdoor order takers maybe why.
These two and 1 more young man, are ALWAYS the highlight of my mornings at Chick-fil-A on Poplar. Thank you all for ALWAYS keeping the line moving along with excellent customer service
-Ms.Jones
To me, hands down the Best Chicken around. Sandwich or nuggets you can't go wrong. Great sauces. I love there BBQ sauce. Staff are great and always friendly.
I actually had all the items I ordered after I drove off, well done! Food was good too
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