Reviews Church's Texas Chicken

Initially, I went to the churches chicken in Kenner and there was a long line out to the street. I pulled up and parked to enter inside (there was no sign saying the lobby was closed) but the doors were locked. There was an employee sitting there looking straight at me, not acknowledging or giving me any indication as to why I was not able to enter. This location has the rudest employees. I left and went to Metairie location. Our food came quick but when we got in the car and opened it, we noticed that the breasts were all skin, hardly any meat. We took the food back inside and the manager apologized and didn’t give us any problems and stated it would be 15 minutes before some more chicken was ready. After our wait, which was longer than 15 minutes, she gave us extra pieces of chicken, biscuits, and a large side to make up for our inconvenience. What a good example of how a manager should resolve customers’ concerns.