I used to love Peets Coffee and this Capital One location is heaven! But for the second time I have a bad customer service and my decaf coffee is NOT decaf and kept me up all night. They act like they are doing you a favor and answer people’s questions in a hurry, cutting you off as if they wanna ge
After months of not sitting in a coffee shop, feels good to finally be in one! Their outdoor seating is beautiful, bright and airy. Sipping on a matcha latte with oat milk, and I couldn't be happier. Great drinks, great atmosphere and friendly staff.
I am always delighted with the service that is provided at this cafe. Today Alejandro took my order and it’s the little detailed effort that was made that makes the experience feel great. I greatly appreciate the good customer service especially in Miami :)
That little effort goes a long way in kee
I work close by, so I’m at this cafe 5 days per week. Barista Alejandro is always so nice and he makes the best capuchino! Customer service in Miami usually not so pleasant. But not at this place!
First let me say, the fact that Capital One Bank has a Cafe is extremely impressive. Our cashier Max seemed a little shy at first but eventually he opened up and gave me a genuine smile. The cafe has a very relaxed environment, very cozy. The bar area has 3 outlets to charge your electronic device,
Customer service is awesome. Employees don't take tips dispite their excellent service. $1 beverage during customer appreciation. Good bakery.
As a long time Capital One customer... I love ❤️ these cafe locations. It’s probably the most ingenious marketing any bank has ever done.
Nice cafe to work from, they had 1/2 off coffee for noncapital 1 card holders. More outlets and ergonomic seating would be nice.
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