I wanted to give a compliment to the young lady who were serving the breakfast on 12/24/23 around 10:30 am She was on point and had good customer service only if all the customer service were like this young lady. She were serving the customers inside and the drive thru with a smile on her face and she seems like she liked what she were doing. I got my order and everything were on point, the food, the condiments didn't have to ask for nothing. Love it...
First off I want to say how clean this Burger King was and how organized they were. I had the pleasure of being serviced by Raekwon and he was super friendly not just with me but with every customer! Very professional! Literally giving world-class customer service! As someone who’s been in retail… he definitely covers all of his basis especially with upselling. (Please viewers don’t take this as a negative). The atmosphere is always pleasant. But it has been a while since I’ve come in the evening time. My wrap was fresh and enjoyable! Truly this location has improved since the management has changed! Please continue to have amazing people like Raekwon! And give him his own franchise! He deserves a promotion! A pay raise and a whole bag of blessings! Truly amazing service! Thank you all!
Its a pretty good BK. Service generally fast and good, although sometimes like today it’s not perfect if they’re busy — still way quicker than McDs and staff generally nicer.
I like how the manager, Deianna, runs this establishment. She and her staff are friendly and nice. It's rare to come across employees like them who treat their customers like human beings.
On Thursday I came here for lunch, the first thing I noticed was the cleanliness of the store. My food was surprisingly hot and they got my order right. I don’t know the new managers name but she’s excellent.
I had a bad day … My day turn around when I went through Burger-king drive through they made me feel wanted I had almost forgotten to order my Hershey pie , the employee offer and reminded me they was so friendly and fast ….. I love to get my food from a happy place …my day turned out great 😊
I was wow with the service of the new assistant manager name started with K! Can’t remember his name but he was absolutely lovely and provided excellent costumer service!
I barley eat in a fast food place, maybe a couple of times a year, but breakfast probably ones every 2-3 years, but because of Iruine that might change! As soon as I got in to BK she said good morning, she was helpful on guiding me in the menu(it’s need years since I was in BK) and very nice and patience, she even follow up on me in how was my meal and it was good :)…. I will definitely pass by again!
Thank you Iruine, you made my day!
Irvine Irvine Irvine!!!! This morning was made great by her beautiful smile and kind words! I was down in the dumps when I came to get a sandwich and her positive attitude and friendliness forced a smile onto my face. I will definitely visit this Burger King again. Mrs. Irvine is an all star!!
The new manager I think her name is Shantell….. is fantastic, professional. And super nice. The place looks so clean too
Had a wonderful experience. Breakfast was great, the restaurant was very clean, and the customer service was awesome!
Visited restaurant on 10/06. The store was really nice and clean, I just had an issue with one of the employees. I called on 10/10 to report my problem. The General Manager called to resolve my issue. She went above and beyond to rectify the situation. She listened to my complaints and offered an apology, which meant a lot. I left there on 10/06 hurt and embarrassed but after speaking with the GM I feel better. She genuinely cared about how I felt and assured me that things would be taken care of. She even offered to give my son a complimentary meal for the inconvenience.
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