I recently came here on 6/13/22. When I walked into the food court it was overcrowded with people. I went into the line, and less than ten minutes later, it was time for me to order my food. I admit that they do work quickly. However, they need to work on customer service. The cashier and other wor
This Pollo Tropical is on the grounds of Jackson Memorial Hospital. You have to park in one of the garages, but Park Plaza garage is the closest to it. I wanted to try their new salad.....the Avocado Cilantro Chicken Salad. It was a large portion for me, and I got two meals out of it. I loved the d
I ordered online through GRUBHUB. Delivery Service was good. Food was good. I ordered the whole chicken. We love Pollo Tropical chicken & we used to go eat lunch or dinner at the downtown location every Sunday but sadly it closed down. Now, we order online from time to time.
I think that they need more staff. I know times are a little difficult and maybe that's why they seem to be short staffed. However, not having enough employees might be the reason why one of the employees was a bit rude and not too friendly. The food was good though.
They don’t have ketchup I eat my fries with ketchup.
This pollo imo is better then the 2 close to my house for being a tiny one in comparison they are better at the food preparation and flavor..
Always a good spot. Consistent and quick
Favorite Place. I eat here everyday. Since I been working at Jackson.(3years I been eating Pollo tropical everyday for lunch. Everybody say I'm going to turn into a chicken soon. Lol they have the Best Supervisor which is ALEX. Since I started at Jackson Memorial Hospital in start coming there he al
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