One thing I can count on - the coffee is always great and the food consistent. I know it’s not the healthiest choice but the cost is reasonable - better yet using the app and getting a discount each time and it’s a pleasant place to sit and enjoy some comfort food.
The staff isn't the problem it's the new way, I guess. I have to pay with a staff member, but she can not place the order, only machines take the order and send you to the staff cashier
The customer service at this Mcdonalds has been awesome recently. I’ve been coming here for YEARS, probably 10+, and employees used to be rude or miserable working here. The two men working on June 23rd at around 11pm through the drive through were awesome. They were extremely friendly and had great customer service. I’ve noticed over the last 6-8 months the young guys working through the drive through have been some of the best employees this McDonald’s has had in years. Hope they keep this up and hope Mcdonalds is rewarding them on their awesome customer service!
The food was fresh, hot, and delicious as expected. Very clean. A nice spot for teenagers to hang out evidently. Beware of skateboarders skating near your cars. Only real drawback, otherwise its ok.
Was not satisfied with customer service. I decided to try the pumpkin spice latte. Firstly the cup was 3/4 full and warm. When I mentioned this to the cashier he told me that's how it was supposed to be. Upon request, he seemed unwilling to put it in the microwave. Definitely decided not to buy again as there was no pumpkin spice taste only to realize coming to the end of the drink that the syrup was all at the end. Unpleasant experience
Came in the other day and this gentleman by the name of Alex took my order. He was very kind and respectful. Smiled at me and even complemented me. As a former McDonald’s employee I know it can get hard but he still showed the most positive attitude towards me. I think this gentleman deserves a raise.
I would like to start off by saying at what friendly and hardworking staff they have. As I pulled up to the window a nice young man who if I recall went by the name of Alex Rodriguez greeted me with a big smile. I have no complaints, he was very professional and knew what he was doing. He knows how to treat the people of Miami.
Had an urge for some McDonald's fries, awesome! TY
I recently passed by to take a McChicken home to my granddaughter after work, and I must say, my experience with the handsome young man at the drive thru proved to me that the youth of today are not entirely spoiled. He was charismatic and patient, perfect for the role, and I was very pleased with my experience. He told me his name was Alexander. Usually, these individuals are rushed and irritable, but not him. Great service, and a great hire!
I have been coming to McDonald's for many years it was excellent then .today it's amazing. The management and there personal are outstanding the services and the food always hot and the French fries are out of this world. I love this McDonald's may God bless them all ways Andres garcia
The service was excellent AND the nuggets were hot!
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