Kayla Montalvo
I appreciate the idea of the ice cream rolls, but it is not my favorite. I did not get ice cream here this time, but I have ordered it in the past. I think I just wish it were a bit more creamy? Something that I can't quite put my finger on. Not to mention I wish there was more than one size to choose from.
I had bubble tea this time, the brown sugar one and it was pretty good! I am also not a huge bubble tea person, but I enjoyed the flavor options they had and the bubble options. They had a bunch of fruit bubbles to choose from since I didn't want the tapioca.
The employees are prompt and knowledgeable about the options.
The atmosphere is cozy and enjoyable.
It's a good place to get some ice cream and my friend loves coming here. I am sure I will be back. 👍🏻
Also, the picture I posted of the ice cream is half eaten. Apologies! She dug into her ice cream so fast I couldn't get a picture. It is beautiful when it is handed to the customer.
Big Nick
Looking for desert? This ice cream place is highly recommended! The prices are just under $10 bucks, but well worth it! They make it right in front of you! Very polite staff! I will definitely be coming back here! I got the dashers egg nog with snickerdoodles! Yup, delicious! I even video’d it. Enjoy the post!
Daniella Alvarado
I've been coming to this place for a long time, since they opened, but these past couple of months the service hasn't been the same. Hopefully they hire more staff because it seems like they need more help. Today, on a Tuesday I waited 35 minutes for 2 ice creams. There doesn't seem to be a system in place, as employees seemed confused about who should be taking orders and who should be making them. I hope changes are made before the summer truly begins so they can maximize profits efficiently!
Ivor Lee
Ice cream was great. but the service not so much. been standing there waiting for someone to come over for like 20 minutes with no line and no body ahead of me. 1 person was making the ice cream, the other person was scrubbing the floor. and the third person was walking around demanding the other two to do this and that. It was a Friday evening around 6PM. its not like they are about to close or something. Overall terrible experience. do not recommend.
R K
There were 2 college students running the store at the time and the place was jam packed, and only getting more packed as the night went on.
I got there, first thing I noticed was the loud music, you could barely hear the people next to you. (Part of me felt like the music was a way to drown out the upset customers)
I waited almost 10 minutes before one of the workers noticed I was there and then finally took my order. There was slight attitude and a lack of motivation.
I sit down at one of the tables and wait. I wait about 30 minutes, and I observe a few of things:
-They have around 7 untouched orders from door-dashers, but I also notice that there are some dasher there already.
-In the time I'm there, they've worked on probably 2-3 orders. I don't know exactly how long it would usually take to make the ice creams, so I don't want to get into that, but I wouldn't think it would take that long. (Ive been here one other time and it didn't take nearly as long)
-One had a bit of an attitude and another didn't really take into account that there were so many other people waiting and other orders they had to make.
-They kept taking more orders even though they had so many other orders they had not even started yet
There was another order with the same drink I was getting, however it was an order after mine. I saw one of the workers make it, but give it away to someone else even though they came after me.
I wanted to wait longer, but I'd already waited for a good while, so I asked when they'd start making my order. The worker I talked to took a cup and wrote my name, but as they were ready to take the cup to the drink station they stopped for another person who wanted a drink. They took their order, got their cup and attempted to put their cup in mine so they could take both together to the drinking station, however my cup fell on the floor. The worker proceeded to pick up my cup and bring it to the drink station. Then left it there to work on an ice cream order.
I decided to leave, but only to my car for a couple of minutes before coming back. I decided I wasn't going to leave because I already paid, I wouldn't be able to argue with these workers because it would be no use.
I went up the counter, asked the other worker when they could make my drink. They said with an attitude, "um....I guess right after this..." while giving me some type of eyes.
They took another cup, thankfully, and finally my drink was made.
I waited like 40-45 minutes, maybe a little longer.
I don't want to bash on these workers, but this was kind of poor quality. I understand that they were probably overwhelmed, but if that's the case, then they need to express that to the rest of the customers instead of taking more orders and keeping people waiting 40 minutes or more. The drink was fine, but everything else was a mess. .
Erin Bourgoin
The ice cream was excellent. Everyone liked watching the process of how it's made. There was a large party Infront of us so it did take almost 30 minutes for us to get our dessert. The employees are friendly but I bit overworked. The 2 of them worked very hard to take care of all the orders.
aleena s
waited almost an hour for TWO SMALL DRINKS. we ordered first before 5 people, but got our drink last. i don’t know if it’s cause we black or what but waiting almost an hour for two small drinks is crazy. forced to give a tip when paying, staff works WAY TO SLOW HURRY UP and constantly on their phones. do better.
A. Marie
Wait is usually long and I find it a little expensive but my son loves the Ice cream and the fruit teas are great
EDIT:
Replying to the reply...
I get that, but you don't have to come on so strong, makes it's seems like something isn't right. I left a 4 star review not a 2 star. I could have also said it's loud in there and half the time when I'm in the nail salon next door I can't even hear myself think because the employees have the music so loud. So now I changed it to 3 stars because while I understand things are expensive and there is a work shortage other places still manage better and the attitude is unnecessary 🤷‍♀️
Edie Worrell
We asked what made this ice cream Thai, and server told us it was just a concept. Ice cream was no different from standard ice cream. It's just what they do to it. Ordered mango madness and there was barely any flavor. Over priced and trendy. I would like to thank the manager for replacing the mango madness with another flavor for no extra charge.
Jennifer Carr White
Very cool place! Watching the ice cream made is a fun and unique experience, and the ice cream tastes delicious! I appreciate that there are only 10 options and they are all the same price and the same size. Toppings are unlimited at no extra charge, and the portions are generous enough for two to share, but not excessively large like some ice cream shops. The iced milk tea is also excellent! Definitely will be going back!
Nick Basile
Cool place and fun to see them make the ice cream. I like the one price for everything as well.
However in the end it's just ice cream and probably not worth dealing with the crowd. We waited about 45 minutes on a Saturday night. I'd do it again if the wait were shorter which I'm sure it is in the middle of the week.
Tiffany Rivera
Me n my kids luv it we pay bout 5$ for dairy queen blizzard what's 2$ more for freshness n unique show in front of u n u pick Wat u want def going back it was perfect portion too luv decor kids kept taking pics on wall great all around experience music was on point too ďż˝
Marisa A. Martins
My daughter and I stopped in for the first time. It was so much fun watching them make the ice cream in front of us. It was a great deal too that included toppings. Ice cream was fresh and delicious. I got The S'mores and she got the Cookie Monster which is Oreo flavor. Can't wait to go back again and try other flavors. Definitely worth checking out!
Rowda Vik
Delicious ice cream for a flat rate with any and as much toppings desired. Great service as well!
Mark DeBonee
Decent ice cream, not worth $7 though. At least there seemed to be "unlimited" toppings but it was a lot of money for what amounted to be 2 panels of graham cracker and a small cup of cream.
Robert Link
While I understand the place was crowded on a Friday night and my 7 year old and I would have to wait, the fact that the employee skipped over my daughters cup so he could take care of his buddy was pretty frustrating for myself and my daughter. Don’t line the cups up in order if your just going to pick and choose who’s ice cream you are going to make.
Jackie O'Neill St Peter
Omg!! This ice cream is absolutely delicious. Hand rolled, fresh and yummy. I've never seen this done before. It was awesome. You must try it.
Annette Higley
It was a great experience.
Ice cream was so tasty! Atmosphere was an A+
Sara Jane Berryman
I love this place so much. The flavors are all so amazing (especially the wild berry lavender, it's the only flavor I've gotten the last few times) and everyone the works there is nice and friendly. The teas are also delicious. I take everyone that visits us there ďż˝
Jodi Lowery
It was entertaining to watch them make the ice cream. Wishing for more flavors. Great for first experience but not rushing back at $7 for a cup of ice cream
Tyler VanderSloot
Amazing ice cream. Went on a Saturday afternoon and the wait time was brutal but in the end it was worth it.
Meaghan McNeil Limmer
Very very good! Made to order right in front of you with all fresh ingredients. We loved the painted pictures on the wall you can have your kids take pictures with. My only complaint is that they do not have high chairs for your little ones so we were not prepared with our stroller handy. Just a heads up.
Amanda Godwin
Ice cream was delicious and the staff was lively and fun. Definitely will be back for more!!
Marian Carrasquillo
Mothers gift visit with my love ones great place, excelent and friendly service and sooo fun watching how they made ur ice cream while ur waiting for. Definitely will be back SOON! �����
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