I went in on a Friday evening hoping that the blizzard cake my son wanted for his birthday would be in stock. Unfortunately it wasn't, but the manager, Frank, was awesome and said he would work a bit late and have it ready for the next day. He did a great job and I'm grateful for the extra effort he
Owner is so rude. Been ordering the same thing here for 25+ years. This time Got the order wrong 2 times and still refused to remake it correctly. Told me it was "too much sugar" even though I paid for 3x topping. Was too angry to demand a refund. I had left 20% tip and everything. I will never go h
Dairy Queen! Nothing more to say. I had a vanilla/chocolate malt and liked it, but it could have used more malt flavor (but I'm like that). My wife had a Drumstick Blizzard, which was very good too. Clean store, friendly staff.
I have been to this location and had a great experience each time when the manager is present. This evening it was 3 gentlemen who were very nice but unfortunately were very untrained. They weren’t sure how to make some of the menu items. Training should fix the issue but I ended up overpaying for w
Walked in to observe manager and or owner publicly correcting a cashier which was unprofessional. The seating was piled up on one side of store. Ordered blizzards for myself and another. We got the Oreo dirt pie without gummies and drumstick. Mine didn't have brown chocolate color as display. The dr
The owner/manager is such a nice person. Genuinely caring towards his customers. And.his product and service is great. Please support him. We need more business owners in our community like him.
Best Dairy Queen I’ve ever been too. Service is incredible and a very friendly and nice owner. Will be coming again and again to this Dairy Queen.
If you want to be reminded what great service is come to the Dairy Queen in Glen Allen. When I needed a cake the next day for my wife's birthday party, they did NOT say they needed 48 hours notice, but worked with me to make it happen. Also, they gave us the flavors we wanted as opposed to rigidly
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