The young lady that took our order was an absolutely exceptional employee. I wish I would have got her name so she could be recognized personally by her management. The drinks were made quickly & were absolutely delicious, as were the chocolates.
The employees at this location are great! I was in today shortly after 4. I couldn't decide what to order since I don't go to Caribou very often The young lady that took my order helped me decide. She was very friendly, and the employee that handed me my drink had a big, friendly smile, Even t
Manager was rude and condescending and treated us like we were imposing on her to order an iced latte and turtle mocha. Then she serves us a hot chocolate instead as if we're too stupid to know the difference in the taste. And proceeds to mock us for not remembering a phone number and having to look
The guy who takes your order on weekday mornings will just make your entire day better. Great staff, good coffee. Don't order the matcha.
I ordered matcha green tea bubble tea . They didn’t make the matcha tea correctly. It is too water and has a weird flavor compared to other caribou shops.
Your new process for making Hot Tea (both black and green) is wrong. I first ordered a Black tea - had a funky old coffee flavor and very bitter.
Asked for a new cup - tried Green, discovered the tea is brewed ahead of time and tea bags are left soaking... which causes tea to become very bitter. (ye
I went to the caribou in the ridgedale mall and witnessed a barista step out of the bar area and THROW UP into a small cardboard box then throw the box in the customer trash can and go back to work!! I'll say it again for the people in the back...he puked....at work.....not in a bathroom...not out
Staff are nice people regional managment is horrible. They donate a fraction of the proceeds to cancer patients amys blend used to be all. So much better to donate directly then buying overpriced quarterly profits wrapped in fake empathy. The district manager doesn't care for the employees just th
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