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Sluurpy > Restaurants in Mobile > Marco's Pizza

Marco's Pizza - Mobile - Photo album

Saturday, 3/26/22 @ Dawes location. Typically get take out here once a week. We called in an order for pickup. Upon arriving 20 mins later, we were told at the pickup window that the order was in the oven and it would be another "7 minutes"... busy evening. No problem, pulled around front, parked,
Order two pizzas for delivery. Said it would be 1.5 to 2 hours. After 2 hours called the store and they couldn't find the order and said "just wait 15 minutes and hopefully someone will show up and if they don't we will refund you". Not acceptable and will buy my pizza elsewhere from here on out. Up
We placed our carry-out order through DoorDash, received the notification our order was ready, and went to pick up our pizzas. Upon walking in, the fella working the counter couldn’t find our order and told me I was at the wrong store. I was not and had the notification on my phone to prove it. The
Food was great and fresh, props to the pizza makers, butttttt the front staff or window workers literally lack any customer service skills. I get tired of the poor attitudes and attention to details when it comes to something as simple as asking for my sauces..I'm not gonna go into details but what
Worst Marco's. Very little sauce and toppings. Nothing was to the edge of the crust. Really disappointed as the one we frequently used in Montgomery was awesome. Guess different owners different standards.
Worst experience ever. Ordered food at 6:30 pm and after going at the time it showed my order was ready,had to wait 46 minutes to get my order. Lobby was packed and other customers in parking lot waiting with same result. Delivery was going out but online and call in orders were completely overlooke
I gave 3 stars because in the past marcos on dawes has been top knotch but here recently not so much and last night was horrible. Last night I ordered my usual and was told it wouldn't be delivered in 1 hr no biggie but after 1.5 hr I called to see what was going on. I was told it wasn't assigned to
Ordered delivery and paid with card. 1 minute before pizza was supposed to be delivered, guy calls and says he can't make pizza cause "I'm out of cheese and large stuff. I'll put your name down for my manager to refund." Waited over and hour for that response. Horrible Marcos. Go someplace else.
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